| DOTMed Rating: |
   
(91 Votes)
|
| Years in business: |
12 |
| Percentage of revenue that parts account for: |
40% |
| Restocking Fee: |
15% |
| Warehouse Size in Sq. Ft: |
13,000 |
| Number of Parts Stocked: |
10,000 |
|
Company Statement:
We provide full service and full in stock parts for Philips and Siemens MRI and CT. We pride ourselves in providing the best service and troubleshooting skills; we are the Company that provide technical expertise to the OEM and other Service Companies. Give us an opportunity to demonstrate why others rely on us for their MRI ad CT Service. We also offer pre-site planning guaranteed to save you at least ten times our fee.
Standard warranty terms?:
All parts have a standard 30 day warranty, with the exception of PHILIPS parts that have a 90 warranty.
Other exceptions are tubes, coldheads, and compressors which will have exact warranty expressed on the shipping and invoice paperwork
Standard return policy?:
15 day part return un-opened no restock, pay shipping and packing charges only. Open parts not used that must be retested will be 15% restock, open parts that are tested and failing will be charged full exchange price.
Standard acceptance policy?:
15 day part return un-opened no restock, pay shipping and packing charges only. Open parts not used that must be retested will be 15% restock, open parts that are tested and failing will be charged full exchange price.
Exchange units will need to be returned at buyers expense within 21 days of receipt of new parts, if not returned within 21 days, a core fee of 35% of part price will be charged, should the part be returned after 21 days, a 10% fee will be charged for every 30 days late; thus after 21 days, 10% of the core charge will be charged and so on.
|