| DOTMed Rating: |
   
(14 Votes)
|
| Years in business: |
50 |
| Percentage of revenue that parts account for: |
20% |
| Restocking Fee: |
10% |
| Warehouse Size in Sq. Ft: |
20,000 |
| Number of Parts Stocked: |
200 |
|
Company Statement:
The Oxford Instruments MRI organization is the world’s largest independent MRI cryogenic and refrigeration service provider. More magnets receive our professional-grade care than from all other independent service organizations…combined. Let us show you how Oxford Instruments strategically placed network of Field Service Technicians, 24/7 Technical Support, Repair Depots, Cold Magnet Storage Locations and Liquid Helium access points can deliver the OEM quality service that your business demands. Oxford Instruments specializes in providing Preventative Service agreements that minimize risk and maximize scan time. Our team is focused on delivering a service product that is timely and meets your scheduling needs.
In Oxford Instruments 50 year history, the business has produced and serviced the world’s most sophisticated superconducting magnets. Impressively, our specialized wire products are at the very heart of a majority of the superconducting magnets in the world.
Standard warranty terms?:
Minimum of 90 days on all new and refurbished parts.
Standard return policy?:
For unopened parts that are returned within 7 days the restock fee is waived. Parts returned unopend between 7 and 30 days are subject to a 10% restock fee.
Standard acceptance policy?:
See standard return policy
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