1) Occasionally, another Elite Level User will try and chat with you and you may not to receive these chats.
2) You can block this User and stop receiving messages from them by clicking on the block icon () on their chat box or by going to "My DOTmed" > "Elite Package." > "Modify My IM Roster". Blocking a Dealer from IM also blocks them from seeing "Friend" pricing.
Direct Messenger for your website - powered by DOTmed
Here's how it works: Copy and paste the Live Help! code on your website. Whenever you are logged into chat on DOTmed, the chat on your website becomes active too. To visitors on your website, Direcet Messenger will look and feel like you own it. Any visitor to your website can chat with you -- as long as you are logged into Direct Messenger on DOTmed. That's it!