Regina and Bruce Mason

Advanced Endoscopy Solutions, Inc.

October 23, 2007
by Joan Trombetti, Writer


Advanced Endoscopy Solutions, Inc., Port Orange, Florida is a leader in the sale of high-quality pre-owned endoscopy equipment, as well as maintaining, repairing, and refurbishing your existing equipment to like-new condition. They provide quality pre-owned endoscopy equipment from manufacturers such as Olympus and Pentax. Their state-of-the-art, fully ESD compliant repair facility is truly a one stop shop for endoscopy needs.

According to Bruce Mason, director of sales and purchasing; and Regina Mason, director of marketing, "The mission of AES is to acquire endoscopes, processors, light sources, and accessories from hospitals, private practices, surgery centers and other facilities, and perform the necessary repairs and refurbishment in order to resell them as like-new and fully warranteed for 18 months."

AES is the only third party repair company to provide a full one-year warranty on all Olympus repairs. Ninety or 120-day warranties are the norm in the industry but this company has tremendous confidence in their repair services and that is reflected in the extended warranty coverage. "We offer this level of warranty on the electronics as well as the scopes," says Bruce Mason. "In addition, we also offer a full seven-day satisfaction guarantee or your money back."

AES's quality product, repair service and warranty come at economical prices. "The company is well positioned to assist any facility to meet their budgetary requirements," says Bruce. "We offer multiple solutions to any endoscopy needs, whether it be pre-owned endoscopes or accessories, repairs on existing equipment, selling existing equipment, service contracts or general information-- we have a solution.

The goal at AES is to form long-lasting partnerships by helping clients stay under budget using equipment with dependable quality. "Give us this opportunity, and you won't be disappointed," says Regina Mason. The Masons believes that customer service is one of the company's strongest assets. "We will not keep customers waiting, we respond to any and all requests the same day if at all possible," Regina says.

Advanced Endoscopy Solutions has a large inventory consisting of flexible video and fiber endoscopes, processors, light sources, printers, and other accessories. All equipment goes through a very detailed QC inspection to ensure it meets all OEM specifications.

Bruce says that DOTMed has been instrumental in helping the company expand in the international arena. "I continue to receive emails and phone calls from interested doctors from India, Pakistan, Mexico, etc."

"We take to heart our motto of Quality You Can Depend On," he adds. "By providing excellent customer service, standing behind everything we do, and having honesty and integrity as the pillars of our business, we can say with no doubt, that we will meet and exceed expectations."