Lillian Phelps and Christopher Malter

My interviews with Lillian Phelps and Christopher Malter

January 20, 2021
by Philip F. Jacobus, CEO
Five Minutes in Healthcare is where I discuss current events with some of the industry's most influential leaders, as well as innovative thinkers who are working to meet the challenges of the coronavirus pandemic.

Over the last week I have had the pleasure of speaking to Lillian Phelps and Christopher Malter.

In the following installment, I check in with Lillian Phelps, senior director of product management at Availity to discuss claims management, the relationship between payors and providers, and how technology can help to streamline and automate these communication pathways in a way that benefits everybody.

In the following installment, I check in with Christopher Malter, CEO of about how COVID-19 has accelerated the acceptance of technology in healthcare and how artificial intelligence can help address the opioid pandemic in healthcare.

To learn more, you can contact Christopher directly at

We hope you enjoy the videos. Please tell us what you think, and let us know who you would like to see interviewed next!