Rohan Agrawal

The significance of the human touch in generative AI for the healthcare industry

September 01, 2023
By Rohan Agrawal

Artificial intelligence (AI) is fast emerging as a force that is reshaping society and revolutionizing a myriad of industries. Healthcare, in particular, is seeing remarkable advancements with the integration of artificial intelligence, and more specifically, Generative AI, a groundbreaking technology with the potential to transform all aspects of healthcare, including pharma, medical research, and even health insurance.

Generative AI focuses on creating algorithms capable of generating new content, such as images, text, or even entire virtual environments, in a way similar to how humans create. With its ability to simulate complex medical scenarios, Generative AI has opened new horizons for diagnosis, drug discovery, and personalized treatment plans, along with the enhancement and generation of medical imaging, virtual medical assistants, and more.

These technology advancements have proven to be a transformative force in the healthcare industry, promising significant advancements in medical research, diagnostics, and patient care. However, to fully realize the potential of Generative AI, the integration of human expertise is critical. The synergy between Generative AI and human input holds immense promise across the value chain, including pharmaceutical companies, healthcare providers, doctors, patients, and the insurance industry.

How generative AI in healthcare integrates the human touch
By training and enhancing models through human feedback, particularly for Large Language Models (LLMs), models are now comprehending medical literature, records, imagery, and generating personalized treatment recommendations. However, to ensure their accuracy and reliability, LLMs require continuous refinement and guidance. Human feedback plays a vital role in training data creation, data curation, filtering biases, and aligning generated content with industry standards, resulting in more precise and improved diagnostic accuracy.

Applications and the emergence of reinforcement learning from human feedback (RLHF) in healthcare
Once an AI model is deployed - the work does not stop. On top of a fine-tuned model’s ability to continuously improve, the human layer maintains a steady beat of reinforcement to make the model smarter over time. This is where “reinforcement learning from human feedback” or RLHF comes in. RLHF is a subfield of Reinforcement Learning (RL) that involves incorporating feedback from human evaluators and a reward system to improve the learning process.

In the context of healthcare applications, RLHF plays a transformative role in improving patient care, medical diagnosis, and treatment planning. By harnessing the expertise of healthcare professionals, RLHF compliments AI's capabilities, fostering a symbiotic relationship that propels healthcare to new heights of excellence. With RLHF as an ally, the future of healthcare becomes more promising across many applications, offering enhanced medical insights and optimized patient outcomes.

Medical imaging
Reinforcement Learning from Human Feedback (RLHF) is making remarkable strides in revolutionizing medical imaging. By combining the capabilities of AI with the insights of human feedback, RLHF is significantly enhancing diagnostic accuracy and efficiency in medical imaging. AI-driven vision models are trained on extensive medical image datasets, and human feedback enables them to continuously learn and refine their diagnostic capabilities, leading to more precise identification of pathologies and early disease detection. This collaborative approach reduces the reliance on labeled data, as the system iteratively adapts and improves its algorithms with minimal labeled data, accelerating the development and deployment of AI-driven medical imaging solutions.

RLHF enables personalized imaging insights tailored to individual patients' cases and preferences. The AI system incorporates human feedback, allowing it to provide customized imaging recommendations based on patient history, preferences, and risk factors, leading to more informed and individualized patient care. The integration of RLHF has also advanced 3D image reconstruction, where AI-powered systems generate intricate 3D models from standard 2D medical images for surgical planning and treatment evaluation. With continuous human feedback, the AI model refines its 3D reconstruction capabilities, enhancing efficiency and accuracy in medical imaging workflows.

Moreover, RLHF optimizes the workflow of medical imaging professionals, automating repetitive tasks and prioritizing cases to make their work more efficient. This technology helps radiologists focus on complex cases and critical decision-making, ultimately improving patient outcomes. Human feedback plays a critical role in safety and quality assurance, as radiologists can identify potential errors or biases in AI interpretations, ensuring the highest standards of safety and reliability. As RLHF continues to advance, the future of medical imaging holds the promise of even more accurate and accessible diagnostic tools.

Drug discovery
By integrating RLHF into drug discovery workflows, AI models rapidly generate and screen potential drug compounds, while human evaluators provide critical feedback and guidance, validating the generated compounds for efficacy and safety.

One of the most significant benefits of RLHF in drug discovery is the reduction in time and resources required for preclinical testing. The continuous loop of human feedback fine-tunes AI models, enabling them to prioritize drug candidates with the highest potential for success. This iterative process streamlines drug development, allowing researchers and pharmacologists to focus on the most promising compounds, expediting the transition from discovery to clinical trials. RLHF's role in drug discovery empowers researchers to make data-driven decisions, reducing costs and mitigating risks associated with pursuing less viable drug candidates.

Healthcare assistants
AI-driven avatars or chatbots now possess the ability to engage with patients, analyze symptoms, and provide educational information, even venturing into diagnostic and treatment applications. Leveraging RLHF, these virtual healthcare assistants continuously learn and adapt from human feedback, making them indispensable tools in healthcare settings.

One of the key advantages of RLHF-driven Virtual Healthcare Assistants is their proficiency in processing vast amounts of unstructured patient data, including Electronic Health Records (EHR), clinical notes, diagnostic images, and medical charts. Through RLHF, AI can transform this data into structured data for easy Machine Learning retrieval.

The partnership between human evaluators and Generative AI facilitates a compassionate, warm, and patient-centric approach in these virtual assistants, enhancing the patient experience and encouraging better outcomes.

Furthermore, RLHF ensures that Virtual Healthcare Assistants continually improve their medical knowledge and language generation capabilities. Human feedback provides essential guidance, allowing the AI system to refine its responses and ensure accurate information delivery to patients. This combination of Generative AI efficiency and human oversight results in more informed patient outcomes and fosters trust in the use of Virtual Healthcare Assistants.

Better informed patient outcomes
By integrating Generative AI insights with human expertise, RLHF empowers healthcare providers to interpret vast patient data and make informed decisions tailored to each individual. This personalized approach, emphasized through RLHF, leads to more effective and customized treatment plans, ultimately driving better patient outcomes that AI alone could not achieve.

This collaborative synergy between Generative AI insights and human expertise through RLHF not only improves patient outcomes but also fosters a deeper understanding of complex medical cases. By combining the analytical capabilities of AI with the specialized, nuanced knowledge of healthcare professionals, RLHF enables providers to unearth previously undiscovered correlations and patterns in patient data, leading to breakthroughs in diagnosis and treatment.

It’s a transformative impact on healthcare as it becomes increasingly evident that Generative AI-RLHF models are shaping a future where personalized and data-driven care is the cornerstone of medical practice.

Removing bias from patient care
In the healthcare industry, where patient well-being is paramount, the integration of Generative AI raises ethical concerns, particularly regarding bias in AI-driven medical applications. Bias within training data can lead to discriminatory outcomes in patient care.

However, RLHF offers a transformative solution by actively involving human evaluators who continuously monitor and audit AI systems. By leveraging human expertise, RLHF mitigates potential biases and ensures that patient care remains equitable and inclusive.

RLHF not only addresses the challenge of bias in medical AI but also promotes transparency and accountability. Human evaluators play an active role in training AI systems on appropriate and diverse datasets, ensuring that the AI models learn from a comprehensive representation of patient populations. This collaborative approach fosters trust in medical AI applications, as healthcare professionals can confidently rely on RLHF to identify and rectify any unintended biases in the AI system's interpretations.

The healthcare industry is on the cusp of a new era, driven by the powerful synergy of Generative AI and human input. Healthcare organizations need to embrace this powerful partnership, fostering an environment that encourages continuous learning and collaboration between AI systems and healthcare professionals. By harnessing the full potential of Generative AI and the human touch, we create a more humane world for ourselves at our most vulnerable.

About the author: Rohan Agrawal is the CEO of Cogito Tech.