DOTmed Home MRI Oncology Ultrasound Molecular Imaging X-Ray Cardiology Health IT Business Affairs
News Home Parts & Service Operating Room CT Women's Health Proton Therapy Endoscopy HTMs Mobile Imaging
SEARCH
Current Location:
>
>
> This Story

Forward Printable StoryPrint Comment

 

Business Affairs Homepage

ZRG moves headquarters in California from Carlsbad to Oceanside

Ochsner Health System to revitalize recently closed Louisiana heart hospital

HealthStream agreements with Laerdal Medical expected to conclude in late December 2018

Analysis: an estimated $262 billion in health care claims initially denied in 2016

UCLA Mattel Children’s Hospital and Miller Children’s & Women’s Hospital plan strategic affiliation

ECRI Institute’s CapitalNavigator helps hospital leaders stretch complex medical technology budgets

AMIC applauds CMS for proposing clinician consultation of AUC as a high-weighted improvement activity under MIPS

Anybattery Inc, receives ISO 9001:2015 Certification

Cancer research UK sets out latest £20m grand challenges

Code 3 Urgent Care & Pharmacy opens at McCarran International Airport in Las Vegas

TeleTech acquires leading health services company, Connextions

Press releases may be edited for formatting or style
DENVER, April 4, 2017 /PRNewswire/ -- TeleTech Holdings, Inc. (NASDAQ: TTEC), a leading global provider of customer experience, engagement, and growth solutions, today announced that it has acquired Connextions, Inc. for $80 million from OptumHealth Holdings, LLC. Through its proprietary technology-enabled services platform, Connextions delivers member acquisition, retention and engagement services to healthcare plans, providers and pharmacy benefits managers ("PBM") to drive growth, improve health outcomes and lower costs.

Enhancing the member and patient experience has been a key focus for TeleTech for decades. With this acquisition, healthcare becomes one of TeleTech's largest verticals with annualized revenue expected to exceed $300 million. The combination of TeleTech and Connextions provides significant strategic and synergistic value by expanding the Company's healthcare offerings and adding several new marquee payor, provider, and PBM clients with long-term contracts. TeleTech expects the acquisition to add approximately $115 million in revenue annually and to be EBITDA accretive in 2017.

Story Continues Below Advertisement

Servicing GE Nuclear Medicine equipment with OEM trained engineers

We offer full service contracts, PM contracts, rapid response, time and material,camera relocation. Nuclear medicine equipment service provider since 1975. Click or call now for more information 800 96 NUMED



"As the industry evolves, the opportunity for healthcare plans and providers to create value by simplifying and improving the member and patient experience continues to grow," explained Ken Tuchman, chairman and chief executive officer of TeleTech. "The acquisition of Connextions is a logical extension of our healthcare strategy. By combining our collective technology, analytics and experienced group of healthcare professionals, we will enable a better member experience that improves health outcomes and reduces healthcare costs. We are thrilled to welcome Connextions employees and clients to the TeleTech family and look forward to exciting progress in the months to come."

Connextions will become a part of TeleTech's Customer Management Services (CMS) segment. In combining Connextions with the CMS healthcare business, TeleTech will take the opportunity to integrate and restructure the business to maximize value for both its newly acquired and existing healthcare clients. The Company will share more business and financial details in its first quarter earnings release and analyst conference call.


ABOUT TELETECH
TeleTech (NASDAQ: TTEC) is a leading global provider of customer experience, engagement and growth solutions. Founded in 1982, the Company helps its clients acquire, retain and grow profitable customer relationships. Using customer-centric strategy, technology, processes and operations, TeleTech partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel. TeleTech's 48,000 employees live by a set of customer-focused values that guide relationships with clients, their customers, and each other. To learn more about how TeleTech is bringing humanity to the customer experience, visit TeleTech.com.


ABOUT CONNEXTIONS, INC.
Connextions, Inc., a health services company with 17 years of experience, is dedicated to helping healthcare plans, providers and PBMs build strong relationships with consumers throughout their member journey. With a comprehensive set of member acquisition, retention and engagement services for Medicare, Medicaid, Individual, Family and Group, Connextions helps increase member engagement, improve health outcomes and reduce costs. The company offers a robust proprietary technology solution called bConnected to simplify member and associate interactions across multiple channels.

Business Affairs Homepage


You Must Be Logged In To Post A Comment

Advertise
Increase Your
Brand Awareness
Auctions + Private Sales
Get The
Best Price
Buy Equipment/Parts
Find The
Lowest Price
Daily News
Read The
Latest News
Directory
Browse All
DOTmed Users
Ethics on DOTmed
View Our
Ethics Program
Gold Parts Vendor Program
Receive PH
Requests
Gold Service Dealer Program
Receive RFP/PS
Requests
Healthcare Providers
See all
HCP Tools
Jobs/Training
Find/Fill
A Job
Parts Hunter +EasyPay
Get Parts
Quotes
Recently Certified
View Recently
Certified Users
Recently Rated
View Recently
Certified Users
Rental Central
Rent Equipment
For Less
Sell Equipment/Parts
Get The
Most Money
Service Technicians Forum
Find Help
And Advice
Simple RFP
Get Equipment
Quotes
Virtual Trade Show
Find Service
For Equipment
Access and use of this site is subject to the terms and conditions of our LEGAL NOTICE & PRIVACY NOTICE
Property of and Proprietary to DOTmed.com, Inc. Copyright ©2001-2017 DOTmed.com, Inc.
ALL RIGHTS RESERVED