GREENVILLE, S.C., Nov. 03, 2017 (GLOBE NEWSWIRE) -- First Look MRI, an innovative imaging provider based in Hoschton, Ga., has successfully implemented a full suite of eRAD technology—eRAD RIS, Speech Recognition, PACS, Patient & Physician Portals, and RADAR, its secure communications platform.
eRAD is a subsidiary of RadNet, Inc., a leading provider of standards-based, web-centric radiology image and data management solutions.
First Look MRI is pioneering a new approach to MRI exams. No physician order or referral is required, and the same low price ($399) is extended to all patients—bypassing all insurance issues. Patients schedule their own appointments by phone or through eRAD's Patient Portal, or just walk in.
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Brian Gay, M.D., CEO of First Look MRI, said: "We cut to the chase. Patients who know that their headache, injury, or back pain will require a scan for diagnosis can just start with us—without paying for the specialist visit to get the order."
The flexibility of the eRAD platform was key for the implementation. First Look MRI makes custom, narrated video results available to patients, and eRAD ensured support for that service through RADAR, its tool for secure communication with patients. "Support for video files in RADAR was critical to making this work for our company," said Charlie Wells, President and COO of First Look MRI. "That has a tremendous impact on how we can operate and compete in our market."
eRAD provides cloud hosting so that First Look MRI can focus on its business, and not on IT overhead. "We don't have to worry about the expense or hassle of archiving images and managing servers," said Dr. Gay. "It's good to know eRAD is handling all of that appropriately."
First Look MRI considered many vendors before selecting eRAD. "Native speech recognition was definitely an important ingredient, but truly the deciding factor was the eRAD team," said Wells. "Everyone had an innovative spirit, just very optimistic and eager to please."
Florence Present, Director of Midwest and East Coast Sales for eRAD, exemplified that attitude from the start. "Our business is different," said Dr. Gay, "and when we needed extra help, Florence made things happen on the inside. To have a person who makes sure you have resolution, who acts as your voice, who cares about your goals—that's not standard with most companies. She's the reason we purchased eRAD."
Seth Koeppel, Senior VP of Sales at eRAD, said, "First Look MRI is just the kind of imaging provider that is a good fit with us. We always have our sights set on innovation, so when we come across a practice that is charting new territory, we know we can help. Plus First Look MRI is expanding, and that's a sweet spot for us too. Because the eRAD platform is so responsive, so easy to scale, we know that it's the ideal secret weapon for those who aim to grow. We look forward to many years of real partnership."
