DrFirst adds Adobe Sign to Backline secure care collaboration platform

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DrFirst adds Adobe Sign to Backline secure care collaboration platform

Press releases may be edited for formatting or style | September 13, 2019 Health IT
ROCKVILLE, Md., September 10, 2019 — DrFirst, the nation's leading provider of e-prescribing, patient medication management, and price transparency solutions, announced today that its Backline secure care collaboration platform is now the first such mobile solution for the healthcare market to offer an e-signature capability.

The integration of Adobe Sign, the most trusted e-signature solution, allows providers using Backline to notify patients, caregivers, or other clinicians on their mobile device via short messaging service (SMS) about documents that require signatures. Once received, the patient or provider can tap a link in the text message that will take them to a secure site where they can access, review, fill in missing information, and sign documents. The entire process is fully HIPPA compliant.

"The relationship between provider, patient, and caregiver involves multiple signatures over time, for everything from caregiver consent for patient treatment to release of information to insurance companies for prior authorization," said Bill Bedsworth, Senior Director, Document Cloud for Enterprise, Adobe. "With Adobe Sign integrated into the Backline care collaboration platform, health care teams can focus on meaningful experiences with patients rather than administrative tasks. And patients will benefit from that ability to quickly and securely sign their important medical documents from anywhere, saving them time and hassle."


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Signing documents on a mobile device is more convenient for patients and providers and can eliminate delays in care associated with collecting physical, paper-based signatures or electronic signatures through email. Backline real-time care-team messaging and Adobe's traceable document trail consolidated into a single secure messaging format promotes better continuity and coordination of care, safer patient communication, and improved patient outcomes.

"In healthcare, every minute counts, especially when obtaining consent for a lifesaving intervention or releasing medical information to guide a clinical decision," said G. Cameron Deemer, president of DrFirst. "That is why we are pleased to forge an agreement with a fellow market leader like Adobe to add this crucial e-signature capability to Backline. This enhancement is yet another way DrFirst continues to innovate and improve our solutions to support providers in achieving safer, higher quality care at lower costs."

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