The average case mix overall improvement in 128 hospitals surveyed between 150-400 beds accomplished an average $1.6M in financial improvements from AI-enhanced CDI initiatives form Q3 2018 to Q3 2019 as reported by the survey respondents.
"Improvement of clinical documentation provides the opportunity to maximize reimbursement and CDI is the process of enhancing medical data collection, improving quality of care while maximizing payer reimbursement income. It definitely maximized the revenue cycle efficiency," said Brown.
Black Book conducts polls and surveys with healthcare executives and frontline users about their current technology and services partners and awards top-performing vendors based on performance on 18 indicators specific to innovation in solutions and services, product performance as well as client experience, loyalty and customer satisfaction.
Overall, 89% of all hospitals surveyed report cutting transcription costs in half or more while improving the transparency of dictation and transcription processes within one year of implementing end-to-end coding, CDI and transcription software tools. 94% of providers realized operational efficiencies without impacting clinician workflows.
An impressive 90% of hospitals confirm documented quality improvements and increases in case mix index within six months of CDI implementation. The survey of hospital technology, financial and physician leaders found coding and clinical documentation improvements are now imperative.
83% of hospital financial officers claim that the biggest motivators for adopting additional CDI situations is to provide improvements in case mix index, resulting in increased revenues and the best possible utilization of high value specialists.
About Black Book
Black Book™, its founders, management and staff do not own or hold any financial interest in any of the vendors covered and encompassed in the surveys it conducts including Nuance. Black Book reports the results of the collected satisfaction and client experience rankings in publication and to media prior to vendor notification of rating results and does not solicit vendor participation fees, review fees, inclusion or briefing charges, and/or vendor collaboration as Black Book polls vendors' clients.
Since 2000, Black Book™ has polled vendor satisfaction across over thirty industries in the software/technology and managed services sectors around the globe. In 2009, Black Book began polling the client experience of now over 640,000 healthcare software and services users. Black Book expanded its survey prowess and reputation of independent, unbiased crowd-sourced surveying to IT and health records professionals, physician practice administrators, nurses, financial leaders, executives and hospital information technology managers. Users participated in the 2019 polls of coding, CDI, transcription and speech recognition client experience in a sweeping seven-month set including eight separate studies.
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