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First Call Parts

First Call Parts

Amy Belcher, Parts Sales Specialist
DOTmed user since July 2011

1351 Southside Dr
Salem, VA 24153 USA
Phone: +1 (800) 782-0003
Amy Belcher, Parts Sales Specialist
Phone:+1 (800) 782-0003
David Trask, Sales Supervisor
Phone:+1 (540) 375-6733
Andrew Webb, Sales
Phone:+1 (180) 078-2000
See All Our Employee Bios

About Us

Take a virtual tour at First Call Parts.

Our customers demand top quality and First Call Parts has the infrastructure to deliver.  Watch our video to learn how we operate and the length to which we insure the parts you buy are the very best. Also, se habla Español.

Equipment Categories


Angio Lab
Cath Angio Lab
Cath Lab
CCD Camera
Chest X-Ray
Collimator - X-Ray
CT Scanner
Digital Motion X-Ray
EP Lab/X-Ray Room
Portable X-Ray
Rad/Fluoro Room
Rad Room
Remote R/F Room
Tube Camera
Urology Suite
X-Ray Generator
X-Ray Image Intensifier
X-Ray Tube


Parts, New, Used and Rebuilt

Brooke Odenwelder

Customer Service Manager


(800)872-0003 ext 2766

Amy Belcher

Customer Service/Parts Specialist


(800)782-0003 ext 2813

Edgardo DeJesus

Customer Service/Parts Specialist

Se habla Español


(800)782-0003 ext 2812

Tim Smith

Outside Sales Manager


(800)782-0003 ext 2771

Stephanie Stafford

Customer Service/Parts Specialist


(800)782-0003 ext 2814

Michelle Tyree

Customer Service/Parts Specialist


(800)782-0003 ext 2811

Michael Pennington

Outside Sales


(800)782-0003 ext 2772

Nolan Hamilton

Outside Sales


(800)782-0003 ext 2773

First Call Parts Gold Parts Vendor Mini Profile

First Call Parts supplies replacement Siemens, Philips, and GE diagnostic imaging parts. We are dedicated to absolute quality. Our operations are designed with the knowledge that our replacement parts service machines that save lives. Each part we sell is a reflection of our corporate commitment; and carries the irrevocable responsibility to maintain the systems that service our commuity, our friends, and our families.

Standard Warranty Terms:
6 months for end users

Standard Return Policy:
A restock fee will be included for non-defective parts

Years In Business: 16

Percentage Of Revenue That Parts Account For: 100%

Restocking Fee: 30% for opened, 25% for unopened

Warehouse Size in Sq. Ft.: 80,000

Number of Parts Stocked: 65,000


  1. Siemens
  2. Philips
  3. GE
  4. Cath/Angio
  5. Rad/Fluoro
  6. Fluoroscopy
  7. Radiography
  8. Angiography
  9. Mammography
  10. Portables

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