Aydogan Polat, CEO
DOTmed user since October 2003
PROMPT supplies Siemens® OEM spare parts for medical technology of the highest quality and in the highest speed. Because that's exactly what matters to keep the downtime as short as possible in the event of a sudden device defect.
We supply both new and used original Siemens® spare parts. We also have a lot of the spare parts in stock for older series. In order to guarantee the best quality and functionality of our used spare parts, we test every single one of them in our in-house test center for full performance before it goes on sale.
International shipping is part of our day-to-day business. On request, we can organize the entire shipment - even to the remotest corners of the world.
Facts & Figures:
- More than 7,500 spare parts in stock
- On over 2,000 square meters of storage space
- Shipping within 24 hours after receipt of payment
- Shipping to over 90 countries – and the number is constantly increasing
Do you have questions about our Siemens® OEM spare parts? Or are not exactly sure which spare part you need? Contact us! We're here to help.
We are a worldwide operating service company, specialized on Siemens CT scanners.
We have almost every Siemens CT part on our stock.
We buy, sell and service Siemens systems worldwide.
Standard Warranty Terms:
The standard warranty period for MEDSER Medical is 30 days from date of receipt.
Standard Return Policy:
The customer has 15 days from the date of receipt to return a part for any reason with a 25% restocking fee to the invoice.
Years In Business: 12
Percentage Of Revenue That Parts Account For: 20%
Restocking Fee: 25%
Warehouse Size in Sq. Ft.: 30,000
Number of Parts Stocked: 10,000
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