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Recent Company Feedback

Rating 1 Month 6 Months 12 Months
starstarstarstarstar 9 16 18
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Detailed Recent Company Feedback (12 months)

Criteria Average Rating Number of Ratings
After Sale Service starstarstarstarstar 14
Easy to Deal With starstarstarstarstar 18
Paid on Time starstarstarstarstar 12
Price starstarstarstarstar 15
Product Knowledge starstarstarstarstar 18
Quality of Equipment starstarstarstarstar 15
Quality of Packaging starstarstarstarstar 15
Resolved Problems starstarstarstarstar 17
Returned Calls starstarstarstarstar 18
Shipped on Time starstarstarstarstar 15

All Feedback For Sentient Lasers

More weight for healthcare provider ratings

Our users asked us to change the DOTmed 5-Star Rating System and give more weight to ratings from healthcare providers because, as end-users, they are in the best position to evaluate a dealer's products and services. Therefore, if you work for a healthcare facility, your ratings now have twice the value of dealer-to-dealer ratings. Please rate every company you do business with.

General Rating for Eric Graham, by Dana Clayton, Rejuvenu
February 10, 2019

I recommend working with Sentient


General Rating for Eric Graham, by a Cosmetic Facility / Spa
January 31, 2019

What a pleasure it is to work with knowledgable and professional people. From start to finish Eric and his team are helpful and always have suggestions and information to update or complement my practice! I never hesitate to call them and they are ALWAYS available and ready with suggestions and options


General Rating for Eric Graham, by John Blanchard, Medical Device Alliance
January 31, 2019

we have both purchased and sold equipment and would be happy to recommend the for your equipment needs


General Rating for Eric Graham, by Darryl Louis, Med Auction Inc.
January 31, 2019


General Rating for Eric Graham, by Rhey Mullen, Lasers For Cosmetics LLC
January 31, 2019

Eric and all of the professionals at Sentient are truly the Gold standard in the Cosmetic laser world. Pleasure to work with from the simplest to most complex lasers. Dr. Rhey Mullen.


General Rating for Justin Hammond, by Timothy Bartel, Lakeshore Veins
January 31, 2019

Excellent working with Justin and Sentient Lasers! He was very knowledgeable and was very helpful in the purchase of a used laser. The laser is perfect for our needs and budget. The laser arrived quickly and in perfect working order. I would highly recommend Sentient Lasers and would purchase from them again!


General Rating for Eric Graham, by Julian Gallardo, electronMED
January 30, 2019

Eric Graham at Sentient lasers is a total sales professional. Honest, hardworking, delivers what he promises, and worlds for a great company.


General Rating for Eric Graham, by a Dealer
January 28, 2019

It was a real pleasure to do business with this user, fully Recommend!


General Rating for Eric Graham, by Yung Chen, CMLC
January 22, 2019

Trade in Starlux 500 for Icon


General Rating for Eric Graham, by Jim Click, Leshe Aesthetics
January 17, 2019

Eric is the great. Ethical and honest I have done business with Eric for years.


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