Agfa Drystar 5300 Error Was Hc207020 - Service Technicians Forum

AGFA DryStar 5300 error was HC207020

Tags: Other, AGFA

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Anar Askerli

AGFA DryStar 5300 error was HC207020

March 16, 2020 10:35

Who knows, How can we solve the Error HC207020 Incorrect internal CF identification?
Can anyone send me the backup file ds5300?
Device serial number: 7022. Type 5365/100

Thanks in advance

Tech. Med. Field Engineer
Anar

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Ronald Swapp

re: AGFA DryStar 5300 error was HC207020

March 17, 2020 10:38

Someone elses backup will not work in your system.
Submittiing your serial number and type will not get you anywhere, that information is useless.
I'm guessing something is corrupt in your CF Card.
If you use the web gui for the printer it will tell you exactly what the error is and what the remedy is.

You need to format your existing CF Card or get a replacement.

Then you need to backup the machine specific files to it.
Also using the DS5300 Gui do a general backup to your CF.

You could make an attempt in updating your DS5300 software to the latest version.
For that you will update via the CF Card or use the Web Gui.
We will need to know what version you are presently running.
You cannot roll back the software to a prior version only the same version or newer.

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