BV ENDURA ERROR M393
February 19, 2021 10:41
I HAVE ERROR M393 IN C-ARM BV ENDURA PHILIPS
(DOSELINK ERROR, X-RAY ABORTED)
WHEN X-RAY IN AUTOMATIC MODE
THANKS IN ADVANCE
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re: BV ENDURA ERROR M393
February 22, 2021 10:42
Error 393 is usually due to the cable.
This is a problem by the stand trolley cable and/or wire braket by the stand.
This signal comes from the DFI3 via standtrolley cable to the stand and make the regulation of the dose.
Mostly you can move the cable and then you see the error or not.
re: re: BV ENDURA ERROR M393
February 22, 2021 11:07
Symptom : Reliability problems regarding the Stand-MVS connection of the BV Family R2
Systems. This can cause pixel faults, error M393/IDSLINK errors or spontaneous
reboot of BV Family R2 Systems. Most of the time the spontaneous reboot is caused
by a SW fault. Therefore FCO71800022 (SW Rel. 2.2.4) has been issued.
Cause : Connection and/or cabling problems.
Remedy : Solve the connections problems by replacing the Stand-MVS cable by an improved
re: re: re: BV ENDURA ERROR M393
February 23, 2021 10:09
Yes, this with the FCO is correct, but a very old story and also there was more FCO's by Philips for this issue.
You write the software 2.2.4 will solved some bugs, correct, but 2.2.8 are the last version for 2.2 Systems.
But we don't know from Celio what for a system he has. It can be a 2.1 / 2.2 / 2.3 Hardware System and by all this system the error is possible.
But Philips has changes some importend thinks and the Error is not anymore visible in the field.
February 23, 2021 10:11
check cable between DFI and the SHA1 board in the SUCO
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