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Encore software for Lunar Dexascan

Tags: Bone Densitometer, LUNAR

(1)

nate

Encore software for Lunar Dexascan

February 10, 2019 01:31

The original computer that came with this machine has recently failed and I have the original software disks that came with the computer. The software is far outdated as it's the Win XP version but I have another XP pc that I am trying to use for this purpose. I can install the software on the "new" pc but cannot get it to recognize the scanner (the scanner is connected to pc via serial port). I dont have any instruction on how to properly install this so any guidance would be appreciated. All i am doing is connecting the scanner to the pc and installing the software and apparently Im missing something. Also if anyone could suggest another program or updated program that i should be using (besides paying 10k to a technician to drive across the country and install it) it would greatly appreciated.

Thanks

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Manuel Casanova

re: Encore software for Lunar Dexascan

February 11, 2019 10:44

Contact me at semmedical@gmail.com

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Ben Williams

re: Encore software for Lunar Dexascan

February 11, 2019 10:50

HI Nate,

We are a group of former Lunar Engineers. We would be happy to help you. If you contact our customer support team they can review your situation and offer the best advice and options. info@dexasolutions.com

Thanks,

Ben

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