Error Message - Service Technicians Forum

error message

Tags: Dental, PLANMECA

(3)

Nathanael Rodriguez

error message

September 10, 2019 11:57

Does anyone has seen this error before: "Unable to save image from the Digital Pan hardware. No image data was available."? The detector is good because I was able to calibrate and saw the pictures. This error only happens on regular shooting.

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Faustino Pereira

re: error message

September 11, 2019 09:06

Hello,
What is the model of the pan unit???

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(3)

Nathanael Rodriguez

re: re: error message

September 13, 2019 10:45

Hello,
The model is ProMax.

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Faustino Pereira

re: re: re: error message

September 19, 2019 10:04

Don't have any docs on this model, but maybe synch file CD for the sensor is not installed.

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