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GE Logiq 500 - HDD or Timekeeper?

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Thomas Gomes

GE Logiq 500 - HDD or Timekeeper?

September 10, 2007 04:37

Hi Everyone,

I'm having a problem with one of our equipment that became very hard to solve.
We recently replace a defective 2.5' HDD to a new 3.5'one, but when we start the system it loads only two bars and then hangs still for hours. It gets stuck and never shows any other message.

The battery was checked and has 2.8V on it (Same of its datasheet).

I'm suspecting of the timekeeper ram. We test is and it seems to be good, but I think that we lost its data. If we lost it, would we need to re-program it? Would anyone know you it is done?

The HDD is brand new, and I don’t want to believe that the problem lies on it...

Please let me know if you can help at this time.

Thank you very much,

Thomas Gomes
interfox@interfox.com.br

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FLORIN ANGHEL

Re: GE Logiq 500 - HDD or Timekeeper?

September 11, 2007 03:23

Hello There !

I would like to ask you if you have service manual for HDD replacement.
There is a special procedure for HDD replacement.
You need also all the FMI instruction for that.
First, you will need to have a "initialized HDD" from GE .If you replace the HDD with a brand New drive you should format this drive as in service procedure, you should have a MOD software version 3.3 or more and patch MOD to complete instalation of software.
Than you need the current service password for setting options.
2 How you check the baterry of time keeper ?
Do you detache the batery from the ram ?
In this case , you should reinitialize NVRAM from address 0.
Is in manual a line comand to complete NVRAM initialization.
If you have more question, contact me.
Good Luck !
anghel.florin@pcnet.ro

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Thomas Gomes

Re: GE Logiq 500 - HDD or Timekeeper?

September 11, 2007 02:32

Dear Anghel,

I do have the service manual for the HDD replacement. But I don't know what you mean about FMI instructions.

The HDD I've got already has the 3.30 software version installed.

I don't have the service password.

We took the battery out of the circuit board to check it. This battery was not attached on the ram.

There are no instructions about NVram initialization in my service manual. How is it done?

We are very lost now and don’t have any clue on how to solve it… We were thinking on replacing the ram. Would this help?

Thank you very much for your attention.

Regards,

Thomas Gomes


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FERNANDO GEDRA

Re: GE Logiq 500 - HDD or Timekeeper?

June 23, 2010 06:16

Hi Angel!
Could you please send me the NVRAM reprogram process, because I try the service manual but do not find .

Tanks in advance
Gedra

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Fred Fimbres

re: Re: GE Logiq 500 - HDD or Timekeeper?

May 11, 2012 01:30

Fernando, cual es tu correo electronico?? Saludos.

Fred Fimbres
UltraSelect Medical
ffimbres@ultraselectmed.com

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Mohamad Reza Baba Gap Poor

re: re: Re: GE Logiq 500 - HDD or Timekeeper?

February 07, 2018 04:12

Dear Mr Fimbers,I have SCACI Error by LOGIQ 500,any help

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Edmond bieleu

re: Re: GE Logiq 500 - HDD or Timekeeper?

January 07, 2021 09:52

Dear sir I'm having the same problem .Could you please send me the NVRAM reprogram process, because I try the service manual but do not find .

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Mohamad Reza Baba Gap Poor

re: Re: GE Logiq 500 - HDD or Timekeeper?

February 07, 2018 04:12

Dear Mr Fimbers,I have SCACI Error by LOGIQ 500,any help

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FLORIN ANGHEL

Re: GE Logiq 500 - HDD or Timekeeper?

September 11, 2007 03:49

I could help you .
Please contact me by e-mail
Florin Anghel
anghel.florin@pcnet.ro
or by phone +40724176363

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Thomas Gomes

Re: GE Logiq 500 - HDD or Timekeeper?

September 11, 2007 03:38

Dear Florin,



We have this GE Logic 500 MD system, Model: 2164533, Software version 3.30, that was not load completely and displayed “SCSI ERROR”. We would unplug and plug again the HDD and then it would load completely. The equipment worked this way for a couple of months until one day unplug/plug would not work anymore.



We thought it was the HDD, so we bought a brand new 3.5' Quantum fireball LCT20 part number SG-055XUC-12547-13J-302N with the software version 3.30 installed, replacing the defective Fujitsu 240MB 2.5' – Model M2637SA, Part Number: CA01154-AB012.5' HDD. After the HDD installation, when we started the system, it loaded only two bars and then hanged still for hours. It gets stuck and never shows any other message, but the software loading screen.



We went over the service manual hundred of times to check if anything was out of place or wrong, and nothing. Everything just the same… Exactly as the manual says!



So we started to check other things on the system. We took the battery and the ram off the circuit board, tested them and they seem to be fine.



We are lost now, and some colleagues told us that we could not have taken the battery off the system, and we might have lost some important configuration of it that is extremely hard to put back again.



This is what happen… Do you know what the problem could be? We have a Logiq 400 that we can take some parts for testing, but it also have a bad HDD.



Thank you very much for your attention!



Best regards,



Thomas Gomes

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ALI ASGHAR FEKRI

re: Re: GE Logiq 500 - HDD or Timekeeper?

August 12, 2012 11:28

i am looking for password ge logiq 500 pro

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Roberto Falcone

re: re: Re: GE Logiq 500 - HDD or Timekeeper?

February 09, 2013 10:59

bios password?

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ALI ASGHAR FEKRI

re: re: Re: GE Logiq 500 - HDD or Timekeeper?

August 27, 2014 12:06

I AM LOOKING FOR GE LOGIQ 500 MD PASSWORD

ME EMAIL IS a-fakre@hotmail.com

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Manuel Casanova

Re: GE Logiq 500 - HDD or Timekeeper?

September 11, 2007 08:34

Thomas:

Recently time back I had a similar problem with logiq 500; watch according to the learned thing, but probable that its new hdd is not recognized by the card CPU, first left hand; review its manual and tells that according to the model of hhd it is the CPU model.

A consultation, that software version you have in the equipment before changing the hard disk?

I clarify to him that when fails the Time to keeper, first that is lost it is the date and the hour, now reason why you inform but the probable thing that you have mutual incompatibility between the new hard disk and the version of the CPU.

Verify and luck

Manuel

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Thomas Gomes

Re: GE Logiq 500 - HDD or Timekeeper?

September 11, 2007 12:52

Dear Manuel,

The system is a GE Logic 500 MD, Model: 2164533, Software version 3.30. The previous Hard Drive was the Fujitsu 240MB 2.5' - Model M2637SA, Part Number: CA01154-AB01;

The current HD is a quantum fireball LCT20 part number SG-055XUC-12547-13J-302N it has s 3.30 software version label on it.

I hope that it is just a configuration problem because we are already late about the delivery time of this equipment.

Thank you very much for your reply!

Regards,

Thomas Gomes

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Gerardo Di Bari

re: Re: GE Logiq 500 - HDD or Timekeeper?

May 09, 2012 09:24

Hi,
I'm repairing a logic 500 which gives me start CPU MEMORY TEST: SUCCESS and stop. I tried replacing the battery timeeeper which measured 0.5 V instead of 2.8V but also replaced does not change anything. I can not enter setup or in any other way. What could it be? Corrupted HDD?
Thank you in advance
Gerardo

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Gilberto Rubio Gil

re: re: Re: GE Logiq 500 - HDD or Timekeeper?

May 09, 2012 07:06

You replaced the battery, but the BBRAM (Battery Backup RAM) is still in a wrong state, you need to restore the neccesary information in order to run the software.
Where are you from?

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Gerardo Di Bari

re: re: re: Re: GE Logiq 500 - HDD or Timekeeper?

May 10, 2012 09:49

Gilberto Thanks for your response,
I am in Italy (Rome). You know how I can do to restore the information necessary to make the software run?
I have an MO disk "operating software" feels that the law but nothing.
Attempts to abort and reboot with the reset button on the CPU board (12) but nothing.
Pressed SHIFT + CONTROL S to enter the service but nothing.
Thanks in advance
Gerardo

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Gerardo Di Bari

re: re: re: re: Re: GE Logiq 500 - HDD or Timekeeper?

May 11, 2012 10:37

Hi Gilberto,
i connect Logiq 500 to laptop with hyperterminal. Now i can read this message:
*** VENUS SYSTEM RESET/START ***
*** BBRAM contents are corrupted ***
VTSH>
VTSH>*** VENUS SYSTEM READY ***
PWRD : rt_reqprdmsg error [1100a]
Can you help me?

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Igor Rabinovich

re: re: re: re: re: Re: GE Logiq 500 - HDD or Timekeeper?

May 11, 2012 11:51

Hi Gerardo, i have instruction "SYSTEM DATA INSTALLATION"(6 pages). I can send this to you.
What version system software on MO do you have? Can you copy MO to BIN or HEX file and send to me?

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Gerardo Di Bari

re: re: re: re: re: re: Re: GE Logiq 500 - HDD or Timekeeper?

May 15, 2012 10:10

Hello Igor,
Unfortunately, I think on my MO is just an update because it says Y2K MO OPERATING SOFTWARE 2235489 PCH1 01.27.1999.
You may still send email gerardo.db email.it instruction @ "SYSTEM INSTALLATION DATA" (6 pages)?
thanks
Gerardo

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Gerardo Di Bari

re: re: re: re: re: re: re: Re: GE Logiq 500 - HDD or Timekeeper?

May 16, 2012 10:32

gerardo.db@email.it

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Saman Baigi

re: GE Logiq 500 - HDD or Timekeeper?

July 16, 2012 10:10

Hello guys,

I'm repairing a GE LOGIQ 500. I replaced the battery timekeeper on CPU, was discharged 0.5V instead of 3.3 V but will not start the SW and the system loads only two color bars(LOGIQ 500 start up logo). Only writes: CPU MEMORY TEST: SUCCESS and stop 2135131-10.
I did connect to the unit GE LOGIQ 500 via HyperTerminal program, and I have got this page on my screen.


*** VENUS SYSTEM RESET / START ***
BBRAM contents are corrupted *** ***
VTSH>
VTSH> *** VENUS SYSTEM READY ***
PWRD: rt_reqprdmsg error [1100th]


Would you please guide me, what is the next step to resolve the boot problem for the device?
What can be? Thanks in advance

Also I am in need of a GE LOGIQ 500 service manual with part number: P9030TB, if you have it would you please send me by e-mail


Saman_baigi@yahoo.com

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Fred Fimbres

re: re: GE Logiq 500 - HDD or Timekeeper?

July 16, 2012 04:35

Email sent sir...Thank-you.

Fred Fimbres - UltraSelect Medical

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Vimal Prakash Tripathi

re: re: re: GE Logiq 500 - HDD or Timekeeper?

February 08, 2013 10:28

dear can u send me,service manual with part no-p9030tb for logiq 500.my id is anand_8050@yahoo.com
regards,
Vimal

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Bruce Gollub

re: re: GE Logiq 500 - HDD or Timekeeper?

July 24, 2012 10:39

I'm having a similar problem with a logic pro 400. I replaced the timekeeper battery and now I have to type in the system id each time at the 3rd bar of the startup. None of the date functions work because the date is no longer stored in the RAM. I have the information about how to fix this, but am having difficulty connecting another computer to the machine by hyperterminal. I'm using a null modem cable, but don't get any response from the logic 400. Can you help me with this issue with hyperterminal (connecting by 25 pin connector to another tower computer) and I could send you the directions on how to enter the information to restore the date info. bgollub@pol.net

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Saman Baigi

re: re: re: GE Logiq 500 - HDD or Timekeeper?

July 25, 2012 09:57

Hello Bruce Gollub,

We can also repair your Logiq 400 Pro, if you could send me a little reward?
We follow step by step.
1- You have replaced the battery timekeeper? It's was discharged.
2- when you write it the LOGIQ 400 MEMORY TESTS: SUCCESS and stop?
3- you need a PC to be connected to LOGIC 400 Pro via cable and connector COM to port Service of Logiq 400 Pro.
4- You build a cable see page 6-235 of the Service Manual of Logiq 500 service manual. Set bit rate as par 6-4-2 on HyperTerminal program.

Do you know HYPERTERMINAL connection?

When LOGIQ start on the screen of the laptop connected to it writes:

*** VENUS SYSTEM RESET / START ***
BBRAM contents are corrupted *** ***
VTSH>
VTSH> *** VENUS SYSTEM READY ***
PWRD: rt_reqprdmsg error [1100th]

You write me if you've gotten to this step.

Best regards

Saman

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Bruce Gollub

re: re: re: re: GE Logiq 500 - HDD or Timekeeper?

July 25, 2012 10:48

I have a logic 400 pro. I was trying to connect with a null modem 25 pin cable between another tower computer and the logic 400. The tower computer is running xp pro. However I wasn't getting any response from the 400 when I tried to connect by hyperterminal. Any suggestions about how to make the hyperterminal connection work?

Thanks,

Bruce

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Fred Fimbres

re: re: re: re: GE Logiq 500 - HDD or Timekeeper?

August 12, 2012 01:42

Sorry do not have it. Thanks and good luck.

Fred - Ultraselect Medical

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Rogelio Figueroa

re: re: re: re: GE Logiq 500 - HDD or Timekeeper?

March 25, 2013 08:39

Hello, We have a Logiq 400 with same problem, (I guess the 400 and 500 are nearly identical on service access or error codes) i went as far as Hyperterminal, then entering the VTSH>MMW FFFE000C ####, where #### is the system ID...
but the next step or commands are unknown to me. I send you an email too. about this, Hope you could Help Please.

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Abdullah

re: re: re: re: GE Logiq 500 - HDD or Timekeeper?

March 03, 2015 10:30

Hello saman, Can we connect the machine (logic 500) with dell tower PC ? What is the procedure for that ? what is the next step after hyper terminal cable to attach the tower PC ? Plz help
Regards

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ROBERTO DIAZ BEDOLLA

re: re: re: GE Logiq 500 - HDD or Timekeeper?

August 14, 2012 08:37

hy my friend i'm from mexico.... check the service manual I hope there u can find some info/./. in the logic 500 service manual it's shown how to build the cable ,.... checkit! and please help me.... i recently change the time keeper in a logic 500 but the hour (and date)is 00/00/00 00:00:00 i tried to change it but does not change do you know how to put the correct hour

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Vimal Prakash Tripathi

re: re: GE Logiq 500 - HDD or Timekeeper?

February 08, 2013 10:28

dear can u send me,service manual with part no-p9030tb for logiq 500.my id is anand_8050@yahoo.com
regards,
Vimal

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Quy Vuong

re: re: GE Logiq 500 - HDD or Timekeeper?

June 13, 2016 10:17

Sent instructions on how to set the date and time for my vuongquy.bk@gmail.com . Thank you

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ALI ASGHAR FEKRI

re: GE Logiq 500 - HDD or Timekeeper?

August 12, 2012 11:28

i am looking for password for ge logiq 500 pro

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ALI ASGHAR FEKRI

re: re: GE Logiq 500 - HDD or Timekeeper?

August 14, 2012 02:34

i am looking for password ge logiq 500 pro
best regards
hamid

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Juan Antonio Restrepo Herrera

re: GE Logiq 500 - HDD or Timekeeper?

February 22, 2013 10:15

After replacing a time keeper battery with new one, it is necessary to install the system ID number into
the time keeper RAM and to set up the factory preset data.
The system software version 2.00 or later console can be installed the system ID number into new
time keeper RAM using the utility function. Refer to Section 4–3–3 (J) on page 4–31, SYSTEM ID
ENTRY/DISPLAY in Chapter 4 of this manual.
For the procedure of installing system ID number into the system software version 1.20 or former console,
refer to LOGIQ? 500 Proprietary Manual, P9030TB.
Page 6-182

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Rogelio Figueroa

re: re: GE Logiq 500 - HDD or Timekeeper?

March 25, 2013 08:39

Hi. Have you solve the problem already? I have the same one also. with the Logiq 400 (I guess the 400 and 500 are nearly identical on service access or error codes) i went as far as Hyperterminal, then entering the VTSH>MMW FFFE000C ####, where #### is the system ID... the next step or commands are unknown to me. Help Please. The Unit only boots up to the second bar.

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ALEJANDRO HERNANDEZ

re: re: GE Logiq 500 - HDD or Timekeeper?

October 23, 2014 10:49

HI I TRY FIX A LOGIC 500 BECAUSE DE DISC (SCSI) HAVE A ERRORS BUT I NEED THE SYSTEM AND THE SOFTWARE I FOUND A SCSI DISC BUT I NEED THE OPETARING SYSTEM AND THE SOFTWARE; CAN YOU HEL ME WITH THIS?? MY MAIL IS j.alejandro.villa@gmail.com I´M FROM MEXICO IN GUADALAJARA THANKS

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ALEJANDRO HERNANDEZ

re: re: GE Logiq 500 - HDD or Timekeeper?

October 23, 2014 10:50

HI!! SOMEBODY HAVE THE SYSTEM AND THE SOFTWARE VERSION 2.0 OR 3.3??

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remus Dragan

re: GE Logiq 500 - HDD or Timekeeper?

January 04, 2017 10:23

Sent instructions on how to set the date and time for timekeeper logiq 500 pro remus82.dragan@yahoo.com . Thank you

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remus Dragan

re: GE Logiq 500 - HDD or Timekeeper?

January 04, 2017 10:23

HI!! SOMEBODY HAVE THE SYSTEM AND THE SOFTWARE VERSION 2.0 OR 3.3?? remus82.dragan@yahoo.com

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Mohamad Reza Baba Gap Poor

re: GE Logiq 500 - HDD or Timekeeper?

February 07, 2018 04:12

Dear Mr Fimbers,I have SCACI Error by LOGIQ 500,any help

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Mohamad Reza Baba Gap Poor

re: GE Logiq 500 - HDD or Timekeeper?

February 07, 2018 04:12

Dear Mr Fimbers,I have SCACI Error by LOGIQ 500,any help

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ashok kumar

re:re: GE Logiq 500 - HDD or Timekeeper?

February 11, 2018 10:47

Replace HDD Or SCSI Card

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Juan Antonio Ramirez Ramirez

re: re: GE Logiq 500 - HDD or Timekeeper?

February 12, 2018 09:16

If you can try to recharge software first

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