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GE Lunar Prodigy - 26033: Scanner reset error

Tags: Bone Densitometer

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FranciscoG

GE Lunar Prodigy - 26033: Scanner reset error

March 08, 2018 09:46

Hi guys, has anyone had this issue before?

26033: Scanner reset error
26610: SBC power cycle observed
26533: DMB reset line active

DC Power supplies are stable and working good, I inspected the Serial cable going from SBC board to host computer.

There is no connection with arm, the only light on the arm that is turned on is the X ray light, and there is no arm movement, I checked the STOP button on the arm and its working good, as well as the limit switches along the back side of the patient table.

How can I troubleshoot the SBC or FOINK boards?

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Ben Williams

re: GE Lunar Prodigy - 26033: Scanner reset error

March 09, 2018 09:27

HI Francisco,

If you want to send over the error logs to us I can dig into this for you. info@dexasolutions.com

Ben

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FranciscoG

re: re: GE Lunar Prodigy - 26033: Scanner reset error

March 09, 2018 03:52

I did solve the issue, I had to reset the boards, disconnect and connect back the connectors from SBC board, waited like 3 minutes and then started the system again.

That was all I did and it worked.

Thanks for your help.

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Carlos Caceres

re: re: re: GE Lunar Prodigy - 26033: Scanner reset error

June 04, 2018 04:00

I have that same error code. with details of different random problems. disconnect and connect, retouch all the welds and after 2 or 3 days does the same
Restarting several times works again

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Rick Tabbott

re: GE Lunar Prodigy - 26033: Scanner reset error

March 09, 2018 09:27

recheck serial but also check all lights above, there is one that will stop movement... just double check that...

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FranciscoG

re: re: GE Lunar Prodigy - 26033: Scanner reset error

March 09, 2018 03:52

Thanks for your help, I just posted the solution above this message.

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Adel Mohammed

re: re: GE Lunar Prodigy - 26033: Scanner reset error

November 21, 2022 10:39

Hello sir I need Service manual for GE LUNAR ENCORE

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Cristiano Canova

re: GE Lunar Prodigy - 26033: Scanner reset error

March 09, 2018 09:27

Dear user,
email me: cristiano.canova@yahoo.com.br
My best regards

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FranciscoG

re: re: GE Lunar Prodigy - 26033: Scanner reset error

March 09, 2018 03:52

Thanks for your help, I just posted the solution above this message.

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ALAN BUTTIGIEG

re: GE Lunar Prodigy - 26033: Scanner reset error

July 06, 2018 10:33

It seems to me that these Error codes are 'random', quite common, and unless one goes through the suggested processes, as suggested in this Forum, they do not seem very scientific!! Has anyone found a sound reason why we get these errors?? Has GE ever come with a sensible reason/solution for these Errors? It would be only natural for GE to come up with a solution, after all these years !! How would you feel if you have to pay over a $1000 travelling costs for a GE technician to come over to sort out these error codes...and then seeing this guy unplugging/plugging back in cables to sort out the problem !!!! and then pay a $500 bill !!

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