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GE Lunar Prodigy

Tags: Bone Densitometer, GE

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jeff johnston

GE Lunar Prodigy

December 26, 2012 05:56

I need help troubleshooting a GE Lunar Prodigy. I am getting a 26033: Scanner reset error. It is veery intermittent. Cables maybe? Where can I find the error code meanings?

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Ben Williams

re: GE Lunar Prodigy

December 27, 2012 05:42

Hi Jeff, i would be happy to help. Call me at 608-514-2413. No charge for tech support.

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Afzal Irfan

re: re: GE Lunar Prodigy

December 29, 2012 04:27

Hi I have lunar prodigy, has problum to communication with workstation, massage comes check cable or machine power, serial card is working fine, i have change deta cable but problem is same, when we communicate with machine few lites blink and then staddy, please help thanks.

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Panos Trikkas

re: re: re: GE Lunar Prodigy

March 16, 2017 11:06

i have the same problem, any help please?

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JOSE GUADALUPE CAMPOS

re: re: GE Lunar Prodigy

February 26, 2013 04:15

Someone could help me solve a faulty GE-LUNAR densitometer-PRODIGY SERIES DMX, which I can not do the QA. When attempting calibration, this stops and sends me a message "ERROR RESET SACANNER"

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Panos Trikkas

re: re: re: GE Lunar Prodigy

March 16, 2017 11:07

i have the same problem, any assistant will be helpfull

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Adriel Romo

re: re: GE Lunar Prodigy

February 08, 2018 05:42

Hi Ben
Can I call you? I have problems too. Do you have the same number?
Greetings

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Ben Williams

re: re: re: GE Lunar Prodigy

February 09, 2018 09:46

I do, but it would probably be best to send us your error logs with a description of anything you have done to date. Email error logs to info@dexasolutions.com

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Adriel Romo

re: re: re: re: GE Lunar Prodigy

March 04, 2018 10:14

Ok thank you. I´ll sent it

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ALEXANDER PILAFTSIS

re: GE Lunar Prodigy

December 28, 2012 09:40

Dear Jeff,

Whatever problem it has prodigy Resets the scanner. so you have to see the context errors. Usualy the first of all is the problem that cause all the others.

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Walter Gallegos

re: GE Lunar Prodigy

December 28, 2012 04:07

Jeff, the reset of Prodigy scanner acts as watchdog, is the emergency exit of several faults. Check at the logs for repetitive errors.

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Hossein Ghadiri

re: GE Lunar Prodigy

December 30, 2012 08:45

Hi,
First, check all connections between power supply and cSBC Brd. It is recommended that disconnect all power cord and reconnect them.
Second, make sure the voltage values in cSBC (+5, -+12) are ok.
Second check Serial Cable between host and Table.
Forth, replace cSBC brd.

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