Ge Vivid 3 Error Code - Service Technicians Forum

GE Vivid 3 Error code

Tags: Cardiac Imaging

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ultrasoundman

GE Vivid 3 Error code

March 19, 2020 10:21

Anyone have a GE vivid 3 code chart or know what this code means? i replaced the keyboard interface board and the keyboard assy.
Still displays Error: DolphUI: UI_SRC: EXKB doesn't exist

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Sergey Zheleznyak

re: GE Vivid 3 Error code

March 31, 2020 10:40

Hello!
Common advice is
First check BIOS Settings + replace BIOS Battery, check Keyboardcontroller (Keyboardcontroller correctly seated in PCI-Slot?)Check in device manager in Windows that all devices have drivers assigned correctly.
Best Regards,
Sergey

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ultrasoundman

re: re: GE Vivid 3 Error code

April 01, 2020 10:57

I did all these except checking the device manager. Its also possible my replacement keyboard or replacement controller board could be defective. I am assuming i need to use my GE key to get into windows?

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Sergey Zheleznyak

re: re: re: GE Vivid 3 Error code

April 02, 2020 11:56

Well, Yes GE key will give access to windows and all privileges to open device manager. You can also uncheck Use Front end in settings and try to run application to check if it isn't damaged. Also use Log viewer to see any suspicious messages.

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ultrasoundman

re: re: re: re: GE Vivid 3 Error code

April 03, 2020 10:11

Ok you say i can use a GE USB Dongle key? If so what keys get into windows? i ran keyboard test it failed , then after i tried running it again and other test but no keyboard function. I did not try a external keyboard. did swap out the main keyboard and interface card with no luck. However the parts i bought i cannot test in shop since we do not have a Vivid 3

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Sergey Zheleznyak

re: re: re: re: re: GE Vivid 3 Error code

April 06, 2020 09:34

You can use external keyboard.
Before booting windows choose Technical support instead of Windows (press key up or down - it disappears very quickly)

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