Host-Irs Communication Error - Service Technicians Forum

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Host-IRS Communication Error.

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(2)

Peters

Host-IRS Communication Error.

November 19, 2019 04:55

Dear All,
We kindly need your advice. A philips Brillance Water cooled 16 slice system was sold to our client in Nigeria. After installation of both the host and IRS, we get an IRS disconnected error, resulting in "Host-IRS Communication Error". Pinging the Host and IRS server is successful (Host is 192.168.0.100 and IRS server is 192.168.0.200).
What can possibly be the issue? Could it be an issue with the Host installation?
Awaiting your expertise.
Thank you.

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Shawn McNeir

re: Host-IRS Communication Error.

November 22, 2019 12:54

Might be a basic question, but have you made sure IRS computers are up before turning on host computer?

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Doscar Ernesto Perez Pereyra

re: Host-IRS Communication Error.

November 25, 2019 06:10

Hello.

First; need check the IP Address between Host (192.168.0.100) and IRS (192.168.0.200) both need seen together on the ping command. If you have ping. You need install the IRS STARUP raw on the Raw disk (If you have white irs P3 P4) if you have a CIRS need install the test raw data. Open the Recon Icon and run the command: uts sr 1. That command need be running on server 1

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Peters

re: re: Host-IRS Communication Error.

November 29, 2019 02:16

Thank you for your responses. The issue was with the scsi disk array not been recognized. After some tweaking, the system picked up and CIRS software was installed correctly with no issue. Now we are getting mcu reset failed error. The gantry is up and running

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