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Siemens x300PE says unsupported probe with BP9-4

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Zach Ruder

Siemens x300PE says unsupported probe with BP9-4

October 09, 2015 05:58

We are needing a x300 to run the BP9-4 Urology probe. Not sure if we don't have the correct options installed or what? We have the manual but it doesn't specify. Any help would greatly appreciated. Thank you!

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Ahmed Elbaga

re: Siemens x300PE says unsupported probe with BP9-4

October 11, 2015 09:27

You just in need to connect it to the lc3 port
And activate it
If still display unsupported transducer check the probe on another machine
What's your sw version

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Zach Ruder

re: re: Siemens x300PE says unsupported probe with BP9-4

October 13, 2015 11:15

6.00.3. I have tried every port and it says unsupported Transducer. We do not have another x300 to test it on.

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Ahmed Elbaga

re: re: re: Siemens x300PE says unsupported probe with BP9-4

October 13, 2015 01:56

Ok make a try with reinstall the Sw
And tell me transducer part number

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Richard Langford

re: re: Siemens x300PE says unsupported probe with BP9-4

July 08, 2018 12:10

I have the same problem with a new P9-4 transducer on a X300 PE. How do you "active" a transducer?

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Richard Langford

re: Siemens x300PE says unsupported probe with BP9-4

July 08, 2018 12:10

Did you ever find a fix for this unsupported probe problem?

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Rene Breitenbach

re: Siemens x300PE says unsupported probe with BP9-4

July 09, 2018 08:46

We sold those units years ago. As far as I remember this probe was not compatible when the main unit was a WI (Women´s Imaging) Version. Maybe this could be the reason.

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