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Sonoace R5 not boot, stuck on first screen.

Tags: Ultrasound, SONOACE

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Sophanna Hor

Sonoace R5 not boot, stuck on first screen.

January 22, 2019 10:04

Hello all, my Sonoace R5 cannot boot, sometime it stuck on first black screen with "SONOACE R5" Logo and sometime it pass and stuck on the second start up screen with "SONOACE R5" Logo with 50% Loading. I did test the HDD working good. Does anyone face the same problems like this? Any idea to solve it? Thank you!

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Bill Cowan

re: Sonoace R5 not boot, stuck on first screen.

January 23, 2019 09:12

Most likely you will need to reload software.

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Bill Cowan

re: Sonoace R5 not boot, stuck on first screen.

January 23, 2019 09:12

Most likely you will need to reload software.

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Mr.Jean

re: Sonoace R5 not boot, stuck on first screen.

January 23, 2019 09:55

software install again.

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Sergey Zheleznyak

re: Sonoace R5 not boot, stuck on first screen.

January 23, 2019 09:56

Hello, Sophanna
It would be nice to see messages photo from the bootup screen.
Also check on system partition /var/log/messages file and delete it if it is too big
Also check if /system/ini/log.ini file exist and isnt corrupted on the second partition
Good Luck!

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Sophanna Hor

re:re: Sonoace R5 not boot, stuck on first screen.

January 24, 2019 08:59

Thank you so much everyone for your reply! I don't have any software as i try to contact Samsung but no response. I thought it must be something wrong with LILO and I only try to fix the kernel still not work. Does anyone have a copy of the software could share to me? My email: sophannahor27@gmail.com.
I really appreciate your help. Thank you!

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Sophanna Hor

re: re: Sonoace R5 not boot, stuck on first screen.

January 24, 2019 09:00

Thank Sergey and everyone for your reply. I thought it having the problem with LILO and I only try to fix the Kernel, still not working.
I have don't its software as I try to contact Samsung but never get respond. Could you share the software to my email: sophannahor27@gmail.com?
I really appreciated your help. Thank you

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