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Ultrasound Medison. The supplier has a duty to deliver me disks?

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Eduardo Tognon

Ultrasound Medison. The supplier has a duty to deliver me disks?

October 23, 2009 04:33

I bought an ultrasound equipment Medison model V10, 3 months ago.

Now the software has corrupted. It is necessary to reinstal the software now.

The Medison supplier here in Brazil not gave me the instalation disks, and told me that only he has the disks, explaining that only he can reinstall the software...

My question is: The supplier has a duty to deliver me these discs or not?

Eduardo
+55(54)9909-1014
eduardo@elomed.com.br

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Jose Vallejos

Re: Ultrasound Medison. The supplier has a duty to deliver me di

October 23, 2009 06:28

Hi Eduardo,
I have all software version for all medison equipment, service manuals and others,
please contact me if you need this it.

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Jonathan Williams

Re: Ultrasound Medison. The supplier has a duty to deliver me d

October 24, 2009 08:23

Hi Eduardo,

The supplier of your equipment should under the warranty come to repair this problem for you, free of any charge.

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Jose Vallejos

Re: Ultrasound Medison. The supplier has a duty to deliver me

October 24, 2009 11:58

Really....yes, the supplier should give a pack of disk for rescue the systems, all systems come with this, always.

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Eduardo Tognon

Re: Ultrasound Medison. The supplier has a duty to deliver me

October 25, 2009 12:13

OK, Thanks

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Eduardo Tognon

Re: Ultrasound Medison. The supplier has a duty to deliver me

October 25, 2009 12:13

OK, Thanks.
And after warranty?
After the warranty period the Medison is required to provide me with the installation disks?
Thanks
Eduardo

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PIEBENG APPOLIN

Re: Ultrasound Medison. The supplier has a duty to deliver me d

October 25, 2009 12:12

Hi Jose,
please can you send me service manual of medison sono ace 8000 and sono ace 6000C,
I realy need them,
my mail is:appolinpiebeng@yahoo.fr

tank in avance!

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