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Voluson E10. Operator console Up/Down movement not possible.

Tags: Ultrasound, GE HEALTHCARE

(35)
(7)

Petco Techov

Voluson E10. Operator console Up/Down movement not possible.

January 19, 2023 05:51

Hi everybody! Voluson E10. The freshest device.
It is not possible to lower the operator console down. Now the console is on its top (the highest) position. I hear the clicking sound from buttons, there is 12V to supply power for the motor. Did anybody faced the issue? How did you manage to recover it?

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Dado_GE

re: Voluson E10. Operator console Up/Down movement not possible.

January 23, 2023 10:16

There is a lock button, make sure you have unlocked it before pressing Up/Dwon

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Petco Techov

re: re: Voluson E10. Operator console Up/Down movement not possible.

January 24, 2023 10:26

There is NO the LOCK button, you know. There are 4 buttons in a row: Up, Down, Left-Right (1 long btn) and Light (bulb).

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Dado_GE

re: re: re: Voluson E10. Operator console Up/Down movement not possible.

January 25, 2023 10:42

I think that on new Bt16 and UP, left-right btn is lock button as well. If that does not help check voltage on Power Supply (jack for lift - 12v) on top of PS.

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Petco Techov

re: re: re: re: Voluson E10. Operator console Up/Down movement not possible.

January 26, 2023 10:17

This is BT21. And 12V present on the output of the power supply.

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