We stand by all our items (within 14 days) you are unable to find the item to be in the condition or quality in our listing, you are welcome to return the item via ground shipment. As soon as we receive the return, and after inspection, we verify the condition of the item is as it was originally sent to you and the item is indeed found defective, we will be able to offer a choice of credit replacement (if available) or payment refund minus the shipping charges.