Philips IntelliVue Patient Monitors All Models Maintenance & Repair Service Ticket
This auction is for Diagnostic Services Only, it is not the actual maintenance cost, repair cost or purchase of item. Your evaluation fee goes towards the maintenance cost or the repair cost.
· Once the service ticket is purchased we will email you instructions about your item's maintenance or repair.
· Included in your service is a full system diagnosis and repair evaluation.
· Upon item's diagnosis you will be contacted with a diagnostic report of what your item is in need of servicing and cost to perform maintenance or repair.
· Once approved we will move forward to performing the maintenance or repairing the unit and shipping back.
· Should you have any questions about service, please feel free to contact us via eBay message or our contact information that is listed on our eBay store.
Preventative Maintenance:
· The Lead Times will be completed within 5 business days starts on the first day after we receive your unit.
· Service Price: $ 120 per hour minimum charge.
· Shipping costs must be paid by the customer.
Repair:
· Repair Lead Times will be completed within 5 to 10 business days, depending on part availability. The lead time starts on the first day after we receive your unit. Delays may occur if non-stock part is required.
· Evaluation to give an estimated price: $ 60 per unit.
· Repair Price: $ 120 per hour minimum charge.
· Shipping costs must be paid by the customer.
Local Only:
· Travel Time in Houston area: $ 120 per hour minimum charge.
· Houston area including Katy, Sugar Land, Cypress, Baytown, Woodlands, Clear Lake, Galveston
Warranty Information
· Warranty Period: Repairs are covered for 3 months, depending on the failure. The warranty covers the same failure and starts from the day you receive your item back per the shipping courier.
· Coverage: Our warranty covers defects in our repair process and premature failures. It does not cover external damage by users.
Disclaimer Per eBay Requirements:
· FDA Regulation and Certification: The sale of this item may be subject to strict regulations by the U.S. Food and Drug Administration and state and local regulatory agencies. If so, do not bid on this item unless you are an authorized purchaser. If the item is subject to FDA regulation, we will verify your status as an authorized purchaser of this item before shipping of the item.
· Waiver of Liability: Regardless of the origin of the equipment, documentation provided or identification appearing upon the equipment, the purchaser agrees that the seller shall not be held responsible or liable for any injuries or damages, whether incidental or consequential, associated in any way with the equipment. The purchaser, by bidding on or purchasing this equipment, indicates their acknowledgment of, and agreement to the terms of this disclaimer.
Return Policy
Items are sold as-is with no returns or refunds available unless explicitly stated.