| Rating | 1 Month | 6 Months | 12 Months |
|---|---|---|---|
| 0 | 4 | 4 | |
| 0 | 0 | 0 | |
| 0 | 0 | 0 | |
| 0 | 0 | 0 | |
| 0 | 0 | 0 |
| Criteria | Average Rating | Number of Ratings |
|---|---|---|
| After Sale Service | 4 | |
| Easy to Deal With | 4 | |
| Paid on Time | 4 | |
| Price | 4 | |
| Product Knowledge | 4 | |
| Quality of Equipment | 4 | |
| Quality of Packaging | 4 | |
| Resolved Problems | 3 | |
| Returned Calls | 4 | |
| Shipped on Time | 4 |
General
Rating for Stuart Jackson,
by Kurt Nierengarten, Medical Recovery Company Inc.
January 29, 2018
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Alwys enjoy working with the people at Pro Scopes.
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Rating for Stuart Jackson,
by Timothy Wong, AGP
December 22, 2017
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Be careful with their product & customer service. I bought a 2nd hand scope from them. I found the quality & function of the scope to be suboptimal - poor optics, lighting, etc. When they took it back to re-service, they accused me of damaging the scope by scratching the lens & using the wrong accessories. But despite the fix, I was still getting the same problems. So I asked for them to take back the scope. They then completely shut me out. Despite my constant request to speak with a manager, I kept getting the sales rep. The manager was never available, and their answer was that the scope was up to their standards, so thereâs little they could help. For now, I have an expensive scope sitting on my shelf I canât use. I am still baffled by this companyâs high Dotmed rating. Thereâs a problem when their manager refuses to speak with their customers. Those who buy from this company, just hope your equipment is good the first time, else their customer service is horrendous to navigate through.
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General
Rating for Stuart Jackson,
by Nancy Rodriguez, Danan Endoscopy Systems, Co.
January 30, 2017
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Great company to work with!
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Rating for Stuart Jackson,
by Frank Bleischmidt, Artec Group Services, LLC
January 26, 2017
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Rating for Stuart Jackson,
by Aurora Zhu, Guangzhou Rongtao Medical Tech LTD.
January 17, 2017
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Rating for Stuart Jackson,
by Ken Allshouse, KMA Remarketing
February 01, 2016
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Great to work with.
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General
Rating for Stuart Jackson,
by Chris Skelley, Certified Medical Equipment Specialists
January 30, 2016
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I have been doing business with Stuart for 15 years now and we have yet to have a problem that we haven't been able to square away immediately. Good and honest and pays well!!!!
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Rating for Stuart Jackson,
by Harvey Buxbaum, HMB Endoscopy Products
January 29, 2016
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