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Viable Med Services, Inc.

Viable Med Services, Inc.

Dan McGuan, Senior Technical Specialist/President
DOTmed user since June 2004

28470 Westinghouse Place
Valencia, CA 91355 USA

Phone: +1 (661) 373-1977
http://viablemed.com

Our Newest HotDOTs [View All]

About Us

We were the first fully-qualified provider to offer services on Hitachi® Open MRI installation and products at affordable prices. And we're still the best! It is our mission to be your Viable Alternative to the High Cost of Manufacturer Service! Our name is a constant reminder to us of this mission and it is the cornerstone of our success. We provide:

  • Hitachi, Siemens, & Toshiba MRI and PET Sales & Service
  • ACR, Shimming & Calibrations, Installations, Deinstallations, T&M or Flexible Service Agreements
  • Low Rates with 20+ Years of Experience!
  • Worldwide Coverage at Reasonable Rates!

 

We are proud of our reputation for excellence – a reputation built on our commitment to the highest ethical standards. We are continuously evaluated on our performance based on client feedback. With each new project, we learn more to provide ever-greater value for our customers.

 

 

 

Equipment Categories

Equipment

Magnet
MRI Accessories
MRI Chiller
MRI Coil
MRI Coldhead
MRI Compressor
MRI Mobile
MRI Scanner

Services

Deinstallation
Helium Service
Installation
Mobile Equipment, Services
Parts, New, Used and Rebuilt
Pre-Owned Equip Remarketer
Remanufacturer, Rebuilder
Repair, Maintenance, Service

Models

Aeris
AIRIS
AIRIS Elite
AIRIS II
Altaire
ECAT
Exact47
MRP-20
MRP5000
MRP-5000
MRP7000
MRP-7000
Sceptre
Sceptre XL

Our Facility

Valencia, California

  • Corporate Headquarters 
  • Part receiving, shipping, and stocking
  • CT and MRI Maintenance Services

Viable Med Services, Inc. Gold Parts Vendor Mini Profile

Viable Med Services is always ready with the parts and services you need to optimize system performance, reduce your cost of ownership, and maximize returns during every stage of your MRIs lifecycle. We offer the right combination of products and services – so you can focus on other matters, such as providing your clients with the best patient care while increasing your productivity and profitability.

With Viable Med's nationwide service capabilities on-site troubleshooting, parts installations and calibrations can be included as well!

Standard Warranty Terms:
30 to 90 day replacement warranty on most of the parts we sell. This warranty entitles you to return a part that doesn't work or malfunctions within 30 days of the date of purchase and exchange for another part or receive a refund.

Standard Return Policy:
Who pays for the returned shipping costs? The customer must pay all related shipping cost for returns/exchanges. Is there a restocking fee? VMS restocking fee varies by the situation and is in addition to any shipping charges. Does VMS store offer refunds, credits, and/or exchanges? Yes refunds and exchanges. How much time does the customer have to make a return? Returns must be received within 30 days. How long does it take to process a refund? Refunds are completed after the parts are received back at VMS packed appropriately and undamaged. In most cases refunds are processed within one week, less restocking fees and any shipping charges paid by VMS. Is an authorization number (RMA, RA, etc.) required before customer can return product? No. What steps are necessary for a customer to make a return? Customer must contact VMS within five business days of receiving the part to obtain a RA (Return Authorization) number. No returns can be processed without the RA. After 30 days all sales are FINAL. We ask that parts be returned in there original condition (unworn, undamaged) and in their original packaging. Items returned without a RA, past 30 days, or not in original condition will be returned to customer at customer's expense.

Years In Business: 10

Percentage Of Revenue That Parts Account For: 45%

Restocking Fee: Varies

Warehouse Size in Sq. Ft.: 8,000

Number of Parts Stocked: 20,000

Specialties

  1. Hitachi, GE and Siemens MRI and CT Parts & Service

Viable Med Services, Inc. Gold Parts Vendor Testimonials

I am writing this email to thank you for your care and concern.

I always appreciate doing business with you and will love to do in future as well.

Regards,

Dr. Rizwan Uppal, Islamabad Diagnostic Center

My favorite MRI engineer. Highly recommended!
David Denholtz, Integrity Medical Systems, Inc.
We at Arrow-Tech Medical Systems have been dealing with number of good companies since Jan 2002. We have never ever got such pleasant dealing experience like we have with VIABLE MED SERVICES. They are utmost professionals, honest , helpful, supportive, 100% reliable and trustworthy. 

M. Naveed Ahmed, Managing Director, Arrow-Tech Medical Systems


Very Professional and very fast!
Greg Bress, Hanneman Interenational
Viable Med provides top notch communication and support in every transaction.
Paul Beard, Block Imaging Parts & Service, Inc.
Very satisfied with the service they gave me.
Johnny Barreto, IMAP S.A.
Excellent company, will keep dealing with them.
Ernesto Guerra, BIOTEC MEDICAL
Always helpful. Bible of Hitachi MRI.
Dharmendra Gupta, SST
Viable Medical is excellent to do business with. They are a great example of how an ISO should be.
Michael Feezor, Ultimate Imaging Solutions

Our HotDOTs

Posted 753 Days Ago
Dan McGuan Posted to the Service Technicians forum:
re: fiber optic cable problem for MRI airis elite.
Roy,... Click here to read more
Posted 1271 Days Ago
Check Out Our Newest Inventory On DOTmed Today! http://www.dotmed.com//virtual-trade-show/booth/45135_Viable_Med_Services,_Inc
Posted 1496 Days Ago
Parts and Service - The Full Story
By Sean Ruck
Advice and opinions from OEMs,... Click here to read more
Posted 1873 Days Ago
Dan McGuan Posted to the Service Technicians forum:
re: MRI Hitachi Aperto need help
Dmitry,... Click here to read more
Posted 1958 Days Ago
Dan McGuan Posted to the Service Technicians forum:
re: re: re: Hitachi MRP 7000 transmitter bias and frequency offset values?
I can help you with this.... Click here to read more
Posted 1970 Days Ago
Dan McGuan Posted to the Service Technicians forum:
re: Hitachi MRP 7000 transmitter bias and frequency offset values?
There is a procedure for this,... Click here to read more
Posted 2003 Days Ago
Dan McGuan Posted to the Service Technicians forum:
re: Re: Hitachi MRP-7000 Service manual needed
I only just saw this post from 2010.... Click here to read more
Posted 2082 Days Ago
Dan McGuan Posted to the Service Technicians forum:
re: re: re: re: re: re: Options for Airis Elite
You need to create the coil in the Coil Data Table.... Click here to read more
Posted 2433 Days Ago
Dan McGuan Posted to the Charity forum:
Re: Problem with Rapid body coil, Hitachi Airis Elite
Simion,... Click here to read more
View All our HotDOTs

Latest news about Viable Med Services, Inc.

Parts and Service - The Full Story — November 04, 2014

Advice and opinions from OEMs, ISOs and providers

Viable Med Services Celebrates Four Years in Business — July 08, 2009

The Hitachi MR specialists are expanding their reach and scope.

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