MFI Medical stands on the foundational pillars of the company's beginnings and continues that commitment to the industry today.
MFI was created in 1980 by a Mother and Father that Invested in offering excellent customer service and quality items at affordable prices. Our founders, Annette and Arnold Wiesel, instilled the importance of a family run company from MFI's inception. They built this foundation by consistently hiring staff dedicated to customer satisfaction in all aspects of the business.
MFI has continued to grow and develop to meet modern industry needs while maintaining the company's foundational values. MFI is now lead by a highly skilled and experienced team which includes the founders, Arnold and Annette Wiesel, their son, Augustus Wiesel, and their daughter, Alex Wiesel. Augustus Wiesel, CEO, and Alex Wiesel, CPO, are committed to building upon MFI's core values; prioritizing our team and customers over profits is our promise. MFI continues to add new products, as well as improve the purchase experience and after-sale support. Our goal is to provide the most accurate and transparent information regarding items, orders, and more.
Our community is vital and requires efficient interactions. We listen to this community through customer interactions to ensure we are prioritizing improvements to our platform; an aspect which matters most to the customers we serve.
MFI Medical is an award-winning, customer service oriented company dedicated to offering high-quality products at the best prices available. MFI continues to be a preferred trusted vendor of hospitals, physicians, government entities, universities, individual patients, and all manner of customers. Our team is continuously expanding to bring our customers better service and more products.
Utilizing our CAGE, DUNS, E-Verify, SAM, and SBA registrations enables us to become your preferred vendor. We have partnered with many platforms in order to stay registered, make it easier to order, and become your preferred vendor. Email firstname.lastname@example.org with any requests, including completing new vendor packets, updating our company profile in your system, and integrating any e-procurement system.
MFI creates a professional relationship you can depend upon. Maintaining standards of excellence ensures your equipment acquisitions with MFI shall be both a quality and pleasurable experience. MFI is always available to assist and support. MFI has become a most trusted name in medical equipment and supplies.
Standard Warranty Terms:
Standard Return Policy:
Factory New Equipment/Supplies: No merchandise may be returned for credit without prior written authorization. All freight charges will be deducted from credit for items shipped with freight costs included. Upon receipt of the product an inspection will be made and a credit memo for the appropriate amount will be mailed. All products for return must be in original packaging, unused, unassembled and in re-sellable condition or no credit may be issued. Products must be returned within 30 days of purchase/delivery. Special order items are non-returnable. Return Goods Credit Schedule Guide Line: MFI Error: 100% Credit Granted Unused good in original packaging returned within 30 days of original delivery date: 80% Credit Granted Damaged Goods: Appropriate credit less restocking charges and repair costs. Custom / Special Order or Damaged items due to improper packaging when returned: No credit issued Refurbished Equipment: All equipment shipped is certified to proper operating and cosmetic specifications. All equipment shipped is protected by paid-for carrier insurance. Providing equipment shipped was nonconforming to invoice, equipment can be returned for refund.
Years In Business: 36
Percentage Of Revenue That Parts Account For: 10%
Restocking Fee: 20%
Warehouse Size in Sq. Ft.: 2,500
Number of Parts Stocked: 100,000