As a Medical Diagnostic Facility in the Bahamas, it is often difficult and frustrating to get quick responses and turnaround times for parts, (especially those for older systems) from suppliers in the US. ADAM Medical Systems proved to be the exception to this.
I made contact on Monday and had the part in my office (in the Bahamas), on Wednesday afternoon. Exceptional service and responsiveness! You guys are definitely at the top of my list when I am looking for parts for my systems.
Fourth Terrace Diagnostic Centre
4th Terrace, Collins Avenue
I'm working in Spain in X-Ray maintenance, here it's hard to compete with big companies as Siemens, Philips, GE, etc, but thank companies as Adam Medical we can improve our possibilities.
I bought parts in your company and sometimes I received it faster than if I had asked for it in the manufacturer here.
I only have good words for the company and specially for Joshua, once I needed some files to do an adjustment in a mamo unit, I put in contact with him and asked for help, it was something urgent and his reponse was simply fantastic, it was a big favor for me.
Thank you, and still working like this.
Telematic & Biomedical Services
To find your company has been like finding a treasure. The confiability, good prices, honesty and that special ways you use to help foreign companies with its problems make me begin to feel you are like a friend and not just a supplier. Those characteristic make the difference because when I need something that you can supply, I feel like if I solicite it to a good brother that will make all to help me in the best way possible. That sensation has no price, for everything else exist the credits cards!
I had received complete support including when I requested the wrong part. You changed it without problems. You have a friend in Venezuela!!!
Thanks a lot for all your help and support
J.Morillo C.A. Sistemas Biomédicos
+58 416 6618533
We inquired on the internet for parts for obsolete x-ray equipment that we had donated to a mission hospital in a neighbouring country. One of the suppliers who responded promptly was Josh Glas from Adam Medical Sales Inc.
From the outset he showed genuine interest in our enquiry and went to much trouble to identify our needs and source them from US suppliers. He also kindly offered to supply one of the parts that we required from his stock, free of charge.
This was not a high value enquiry but he still treated it efficiently and professionally. I have no hesitation in recommending them as a dependable supplier.
Rotary Club of Bloemfontein, South Africa.
Dear Adammedical personnel,
Working with maintenance of Siemens imaging systems in Brasil, me and my partners were happy to have dealings with your company. We felt safe due to parts quality but also the sincerity and effort from your side. When me and my partner visited Adam Medical in NY we could check all the good qualities they have in order to reach what they focus : SOLUTION.
Count on us and best regards,
Henrique Cavalcanti Gomes
Field Service Engineer - Siemens imaging systems