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Recent Company Feedback

Rating 1 Month 6 Months 12 Months
starstarstarstarstar 1 3 5
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Detailed Recent Company Feedback (12 months)

Criteria Average Rating Number of Ratings
After Sale Service starstarstarstarempty star 5
Easy to Deal With starstarstarstarhalf star 6
Paid on Time starstarstarstarstar 2
Price starstarstarstarhalf star 6
Product Knowledge starstarstarstarempty star 5
Quality of Equipment starstarstarstarhalf star 6
Quality of Packaging starstarstarstarhalf star 6
Resolved Problems starstarstarstarempty star 5
Returned Calls starstarstarstarempty star 5
Shipped on Time starstarstarstarhalf star 6

All Feedback For DCSP Medical

More weight for healthcare provider ratings

Our users asked us to change the DOTmed 5-Star Rating System and give more weight to ratings from healthcare providers because, as end-users, they are in the best position to evaluate a dealer's products and services. Therefore, if you work for a healthcare facility, your ratings now have twice the value of dealer-to-dealer ratings. Please rate every company you do business with.

General Rating for Keith Paterson, by Lloyd Reynolds, Dr. Lloyd Reynolds/Ultimate Eye Centre Ltd.
April 01, 2019

I find Keith to be dependable, honest and straightforward. He tells you as it is. I will do business with him again.


General Rating for Keith Paterson, by Ali Rehman, Tekyard LLC
January 25, 2019


General Rating for Keith Paterson, by Joseph Gallagher, Gallagher Eyecare
December 27, 2018

Awesome seller very responsive


General Rating for Keith Paterson, by Robert Ristovski, PZO
December 20, 2018
starempty starempty starempty starempty star

I purchased a OCT machine from Keith. The machine was faulty and did NOT work from the day of the arrival. Keith promised to send another one, after which he stopped responding to my mails. I have spent over 5500 euros on a machine which does not work and cannot be repaired (I checked with different engineers). Keith is extremely unprofessional and I advise everyone to avoid dealing with him.


General Rating for Keith Paterson, by John Petroka, New England Ophthalmic
June 06, 2018

We have purchased several items from Keith and experienced no problems.


General Rating for Keith Paterson, by Brad Chasnoff, EyeDeal Equipment
June 05, 2018

very easy to deal with, great buyer and seller.


General Rating for Keith Paterson, by Aabid Mehmood, Appex Medical
April 06, 2018

Very cooperative and easy going, a pleasure to do business with Keith :)


General Rating for Keith Paterson, by an Independent Service Organization
January 04, 2018


General Rating for Keith Paterson, by Alberto Carrera, Óptica San Miguel
October 05, 2017

I have been doing business with him for over 5 years, everything has been perfect. He is an excellent seller and I recommend it 100%


General Rating for Keith Paterson, by Mark Waldrop, Terrain Biomedical & Consulting
October 05, 2017


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