General Rating for Daniel Giesberg, by Michael Wang, Peak Diagnostic
September 06, 2025

Poor Experience. Do not recommend.
Daniel Giesberg responded: Dr. Wang’s rating and comments are inaccurate and incomplete. Please read the full story below and make your own judgement. The review I am referring to is from a Dr. Michael Wang of Peak Diagnostic to whom we sold a U-Arm in January of 2024. Dr. Wang purchased a preowned U-Arm from us in January 2024 offered to him by our son, Matthew Giesberg. Matt followed our processes and issued a written quotation that clearly stated what equipment and components were being purchased, the condition of the equipment as described to us by the seller (as brokers we do not often conduct inspections ourselves) and recommended that Dr. Wang, as the buyer, conduct his own inspection of the equipment before signing our quotation which acts as his agreement to purchase the listed equipment. Dr. Wang decided not to do a personal inspection but he viewed and approved video showing the unit in full working order prior to deinstallation. At first, he told us he wanted to have his own agents deinstall, remove and ship the equipment. In the end, he asked us to arrange to have an independent service organization complete the deinstall and crating of the equipment and asked us to arrange for common carrier shipment by padded van service which we did. This was all accomplished in a timely basis. It is our policy to track shipments and once we know the equipment has arrived, we consider our obligations complete on this sale. However, some six months after receiving the equipment, Dr. Wang contacted us to inquire if we could help him locate service and user manuals for the equipment, items our seller did not have and which we did not list in our quotation. As is our policy, we try to help we beyond the completed sale, and we attempted to help Dr. Wang. At that time, he told us that although his installers had worked on similar equipment before, this unit was a bit different. Over the next few weeks we had more discussions between Dr. Wang, ourselves, and the seller in an attempt to help him secure assistance with his installation issues. Finally, Dr. Wang began to make claims that the equipment was either damaged in shipment or not correctly packaged which led to the damage. He claimed that we should undertake the necessary repairs at our cost. From his comments to us, Dr. Wang indicated the equipment was moved one or more times within his facility after it was delivered. He also indicated that no inspection of the equipment was made at time of arrival and no damage was noted on the Bill of Lading. Nearly six months after the equipment was delivered to Dr. Wang, it was obviously impossible to determine the true chain of custody of the equipment and therefore the freight company who handled the shipment would not accept an insurance claim for this shipment. Please note that we contacted the freight company on Dr. Wang’s behalf and would have been happy to assist him in making an insurance claim had he made a timely request. In giving me a poor rating on DotMed, Dr. Wang is not indicating how he determined his rating and infers that I had treated him poorly. As the above story indicates, we went above and beyond the scope of our obligation to try to help Dr. Wang resolve an issue with the equipment he purchased from us many months earlier. Thanks in advance for your consideration.

General Rating for Daniel Giesberg, by Kyle McGee, Medco Blue
January 24, 2024

General Rating for Daniel Giesberg, by Eric Albring, Medco Blue
November 22, 2021

Great to work with. Highly efficient communicator. Knowledgeable.

General Rating for Daniel Giesberg, by Ken Pukay, Goshen Medical
January 18, 2021

Experienced reliable dealer organization always a pleasure

General Rating for Daniel Giesberg, by David Welsh, West Coast X-ray
October 23, 2018

I have been dealing with Dan for years. Great to work with.