Over 2700 Total Lots Up For Auction at Four Locations - NC 08/10, NJ 08/11, CA 08/12, TX 08/16

Recent Company Feedback

Rating 1 Month 6 Months 12 Months
starstarstarstarstar 0 4 5
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Detailed Recent Company Feedback (12 months)

Criteria Average Rating Number of Ratings
After Sale Service starstarstarstarstar 3
Easy to Deal With starstarstarstarstar 5
Price starstarstarstarstar 4
Product Knowledge starstarstarstarstar 2
Quality of Equipment starstarstarstarstar 5
Quality of Packaging starstarstarstarstar 5
Resolved Problems starstarstarstarstar 2
Returned Calls starstarstarstarstar 3
Shipped on Time starstarstarstarstar 5

All Feedback For HERO Healthcare Equipment Recycling Organization (6 Ratings)

More weight for healthcare provider ratings

Our users asked us to change the DOTmed 5-Star Rating System and give more weight to ratings from healthcare providers because, as end-users, they are in the best position to evaluate a dealer's products and services. Therefore, if you work for a healthcare facility, your ratings now have twice the value of dealer-to-dealer ratings. Please rate every company you do business with.

General Rating for Georgia Dufault, by Lee Ann Purtell, Capital Medical Resources
July 06, 2022

Very happy with our purchase. Thanks so much for working with us. We appreciate the prompt and coureous service. Hope to do business again soon!


General Rating for Georgia Dufault, by a Long Term Care
June 15, 2022

Great seller


General Rating for Georgia Dufault, by a Student
June 13, 2022

Awesome quality products, very responsive, transparent, and smooth communication. Will definitely buy from HERO in the future.


General Rating for Georgia Dufault, by a Caregiver
May 17, 2022

Fantastic purchasing experience. Seller was able to answer all questions regarding product.


General Rating for Georgia Dufault, by Ali Rehman, Tekyard LLC
January 18, 2022


General Rating for Georgia Dufault, by Bev Gravdahl, Olivet Lutheran Church & Healthy Feet ND, LLC
January 28, 2021

Georgia and her team are wonderful to work with. They go above and beyond to ensure your needs are met (both agency and client needs). For example, Georgia and another team member, have met me outside of business hours to ensure a product was delivered so a client would not have to go without. In addition to quality service and product, the retail store is clean, organized and very easy to navigate around in. Georgia and her team's hard work and passion is valuable to our community and the clients they serve.