Recent Company Feedback

Rating 1 Month 6 Months 12 Months
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Detailed Recent Company Feedback (12 months)

Criteria Average Rating Number of Ratings
After Sale Service starstarstarhalf starempty star 5
Easy to Deal With starstarstarhalf starempty star 5
Price starstarstarstarempty star 4
Product Knowledge starstarstarstarempty star 4
Quality of Equipment starstarstarhalf starempty star 5
Quality of Packaging starstarstarstarempty star 4
Resolved Problems starstarstarhalf starempty star 5
Returned Calls starstarstarhalf starempty star 5
Shipped on Time starstarstarstarempty star 4

All Feedback For Medical Supply (8 Ratings)

More weight for healthcare provider ratings

Our users asked us to change the DOTmed 5-Star Rating System and give more weight to ratings from healthcare providers because, as end-users, they are in the best position to evaluate a dealer's products and services. Therefore, if you work for a healthcare facility, your ratings now have twice the value of dealer-to-dealer ratings. Please rate every company you do business with.

General Rating for Jason Hall, by Candies Jackson, Delta Medical
June 02, 2022

From start to finish it was a pleasure experience, everyone involved was great and easy to deal with. I bought a machine unit from them, the goods was despatched on the next few days, however the package was held for clearance in my local customs, their office lady Linda contacted me first and told me they would submit all paper work to customs for me and keep me posted. The package got released a couple days later, saved me lots of time to prepare the documents. I buy from overseas very often, they are the first seller that keep eyes on until delivery. Fantastic team, great to see such caring service !


General Rating for Jason Hall, by a Dealer
June 02, 2022

I am very happy with the deal I got from this company, I made payment on Friday morning and they despatched the probe on the same day from Australia, the package arrived on Monday in New Zealand. Everything was easy, smooth and efficient. I will definitely purchase from them again.


General Rating for Jason Hall, by Bec Murphy, Ash Imaging
May 15, 2022

Very reasonable price and easy to communicate, quick responses all the time, I continuously purchasing probes from them since 2020 and recently drop off my old GE probe for repair in their store, very happy to find a local supplier here. Thank You Team.


General Rating for Jason Hall, by Amir Quaiyoom, Mr
May 11, 2022
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Masquerading as an Australian company when in fact are Chinese based. AVOID AVOID AVOID VAST TECHNOLOGIES & Jason Hall they also advertise on eBay so be very careful. THEY HAVE TAKEN $5000 FROM US and not given us any probes !!


General Rating for Jason Hall, by Aleksei Gordienko, Gormedic
April 19, 2022
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We have bought a probe from Jason Hall of VT Medical. Probes are Chinese bad quality even though they claim to be in Australia. We were promised we could return the probe if it was bad quality. When we tested the probe and it had noise in image and also horrible paint job we wanted to return but was told to buy NEW probes if we were not happy with the quality. Be careful when dealing with them !


General Rating for SAM LY, by Harts Peter , Key Medical
March 22, 2021

I bought a transducer recently and happy with my order, very easy to deal with and professional services. I will definitely consider purchase from this company again in the future.


General Rating for SAM LY, by a Medical Office
May 18, 2020

This seller has excellent attitude and they can reply message to client in time. In addition , this customer service is very nice during reply message to client . as an buyer when l have received the products ,which is very good work condition.


General Rating for SAM LY, by a Student
May 13, 2020

Sam is very professional to answer all my questions, very happy with this purchase !