All Feedback For DMR (6 Ratings)
More weight for healthcare provider ratings
Our users asked us to change the DOTmed 5-Star Rating System and give more weight to ratings from healthcare providers because, as end-users, they are in the best position to evaluate a dealer's products and services. Therefore, if you work for a healthcare facility, your ratings now have twice the value of dealer-to-dealer ratings. Please rate every company you do business with.
General
Rating for Gino Lama,
by Don Reeves, NA
August 19, 2020
I purchased this item, then instead of having the item shipped, was challenged to produce a prescription.
When I told them I didn't have one, they became very rude, called me an entitled brat, and left me hanging with PayPal.
It's so nice to have a life threatening illness, come to a site like this, and be treated like a nobody...
They got so nasty, they told me they'd do whatever they could, to make my dispute with PayPal drag out as long as possible.
Please be weary of this supplier, especially if you don't have a prescription. (This rating was originally given to Karla Padilla while employed at DMR)
Gino Lama responded: This was how the conversation began with this person:
DMR: Hello
please send a copy of your prescription for the unit and confirm shipping address
Thank You -
Dade Medical Repair
Don: I don't have a prescription handy, if that's an issue, I'd like a refund.
Don:
Either you ship the item I paid for, or refund my money.
If you had an issue with requiring a prescription, you should have never had your item up for purchase in a medical auction site.
I'll expect tracking info, or a refund today.
Details
