Over 1450 Total Lots Up For Auction at Three Locations - NJ Cleansweep 02/29, TX 03/01, NC 03/05

Recent Company Feedback

Rating 1 Month 6 Months 12 Months
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Detailed Recent Company Feedback (12 months)

Criteria Average Rating Number of Ratings
After Sale Service starstarstarstarstar 2
Easy to Deal With starstarstarstarstar 3
Paid on Time starstarstarstarstar 2
Price starstarstarstarstar 2
Product Knowledge starstarstarstarstar 3
Quality of Equipment starstarstarstarstar 2
Quality of Packaging starstarstarstarstar 2
Resolved Problems starstarstarstarstar 2
Returned Calls starstarstarstarstar 3
Shipped on Time starstarstarstarstar 2

All Feedback For AC-Med (36 Ratings)

More weight for healthcare provider ratings

Our users asked us to change the DOTmed 5-Star Rating System and give more weight to ratings from healthcare providers because, as end-users, they are in the best position to evaluate a dealer's products and services. Therefore, if you work for a healthcare facility, your ratings now have twice the value of dealer-to-dealer ratings. Please rate every company you do business with.

General Rating for Ann Cummins, by Clinton Courson, Quest Medical Supply, Inc.
February 02, 2024
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Great Service, Professional and Knowledgeable

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General Rating for Ann Cummins, by Ali Rehman, Tekyard LLC
January 15, 2024
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General Rating for Ann Cummins, by Nancy M. Mills, Mid-America Medical
January 04, 2024
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Professional and Knowledgeable with great service.

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General Rating for Ann Cummins, by Ken Pukay, Goshen Medical
January 26, 2023
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I've done business with Ann Cummins for over 19 years and each and every experience has been a pleasure her knowledge is immense and problem-solving abilities remain for 10 out of 10 sometimes I just enjoy talking to her each conversation allows that I learned something new and this gal has a lot of experience to offer I would trust her in any selling situation Kenneth Pukay / Goshen Medical Inc.

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General Rating for Ann Cummins, by John Pritchard II, Venture Medical ReQuip, Inc.
January 18, 2023
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Ann is a very reliable, honest dealer. I have enjoyed working with her over the decades and look forward to more business in the future.

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General Rating for Ann Cummins, by Marc Todd, Quick-Equip LLC
December 30, 2021
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I've been doing business with Ann for 15+ years, and she is truly a pleasure to do business with. She's always fair, honest, and goes above and beyond to get deals done. HIGHLY RECOMMENDED!

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General Rating for Ann Cummins, by Martin Othon, EQUIPO HOSPITALARIO DE SONORA
December 29, 2021
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I just purchased 30 HILL ROM Versa Care beds, Ann sold me different pictures that the ones she sent to me, and the beds I received besides being different were in a poor condition, some of them rusty. The mattresses were not the Versacare ones, and this company did not make take accountability for selling something different than the agreed deal. We usually do not leave these kind of reviews, but this deal was a key purchase for our business, and we were really affected by this transaction with AC Med, we just ask you to be careful before any transaction with this supplier. We are in the best disposition to fix this with AC Med, but right now we will leave this review until further notice. Martin Othon
Ann Cummins responded: First, despite my explanations, I do not think that Martin understands the secondary equipment market in this country. I did not misrepresent the product. I sent Martin the actual beds that came out of the hospital; the hospital sent me pictures and they stated that all were in service and working. There was over 100 beds and he needed only 30. He knew that I couldn't cherry pick through the beds especially when hospital labor is loading the beds; it's first come first serve on the dock. Second, the mattresses were all foam and used since the hospital destroyed the original Versa Care mattresses due to Covid. I specifically had to request whatever they had and they provided what was sent. This is not out of the ordinary and this was explained to Martin. Initially, the hospital didn't want to give me any mattresses at all. Third, Martin wanted to pay the lowest amount for the beds, stating that he usually pays about $250. As a result he stated that he wanted the newest beds. Again, I explained what was available and told him what he could expect to recieve, which were not new. The conditions could vary, which is par for course when selling beds in a large lot from a hospital. He should be aware of this. If he could get his beds so cheap and in great condition, why come to me with what I had? I sold him beds for a great price for what they were, as is and working, and there was no way to make sure that all the beds are in excellent condition. Again, I did not mis represent anything. At first, Martin was good to work with but he could never except my explanations for current market conditions that were beyond my control, which are generally understood by people in this business.

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General Rating for Ann Cummins, by an Independent Service Organization
January 10, 2019
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General Rating for Ann Cummins, by Monte Montain, Alternative Source Medical
January 10, 2019
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Ann is so knowledgeable and honest. Great to work with.

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General Rating for Ann Cummins, by Charles Hill, MSTxs
January 09, 2019
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