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Recent Company Feedback

Rating 1 Month 6 Months 12 Months
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Detailed Recent Company Feedback (12 months)

Criteria Average Rating Number of Ratings
After Sale Service starstarstarstarstar 1
Easy to Deal With starstarstarstarstar 2
Paid on Time starstarstarstarstar 3
Price starstarstarstarstar 1
Product Knowledge starstarstarstarstar 2
Quality of Equipment starstarstarstarstar 1
Quality of Packaging starstarstarstarstar 1
Resolved Problems starstarstarstarstar 2
Returned Calls starstarstarstarstar 2
Shipped on Time starstarstarstarstar 1

All Feedback For ATLAS O.E, LLC (69 Ratings)

More weight for healthcare provider ratings

Our users asked us to change the DOTmed 5-Star Rating System and give more weight to ratings from healthcare providers because, as end-users, they are in the best position to evaluate a dealer's products and services. Therefore, if you work for a healthcare facility, your ratings now have twice the value of dealer-to-dealer ratings. Please rate every company you do business with.

General Rating for Mariela Rodriguez, by David Doust, Wasatch Ophthalmics Instruments
March 01, 2018
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Purchased unit from this company, they stated unit was in working order with new hard drive and power supply, both hard-drive and power supply were not new as they were factory stamped with the date of manufacturing. Unless you know how to fix the units yourself would not recommend purchasing from them.
Mariela Rodriguez responded: You bought this equipment from us in good condition but when you recived it opened the equipment without contacting us first and then you told us that you wanted to refund partial money for a repair but never wanted to return it for a repair from our technicians. It is not honest on your part, you had to contact us first of the problem before opened the equipment.

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General Rating for Mariela Rodriguez, by Andrea Russo, Centro Oculistico Bresciano Srl
October 10, 2017
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Scam! Item sent out with 10 days delay. Autorefractor NOT working with NO ASSISTANCE from the company. $ 12.000 totally wasted. Avoid!
Mariela Rodriguez responded: We send all our equipment in excellent conditions when we promise to our client IN GOOD CONDITIONS, if it is for parts they do not have a warranty. SOLD AS IS IS NOT WARRANTY.

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General Rating for Mariela Rodriguez, by an Ophthalmologist/Optometrist
July 27, 2017
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Good bussiness.vrey honest.

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General Rating for Mariela Rodriguez, by kiumars ajdari, BOKI OOGZORG
March 10, 2017
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General Rating for Mariela Rodriguez, by David Jensen, Monet Medical, Inc.
February 24, 2017
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Mariela Rodriguez responded: Thank you for your purchase hope everything works out for you.

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General Rating for Mariela Rodriguez, by Amanda Maclean, Douglas Square Pet Clinic
January 30, 2017
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Payment terms was a little difficult to arrange owing mostly to international shipment: purchasing in USA from Canada. However I found they were very honest and good people to deal with, and I will likely do business with them again in the future.
Mariela Rodriguez responded: Excellent customer , fast payment and easy to deal with, I will likely do business with them again in the future too. Thank You!

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General Rating for Mariela Rodriguez, by Harold Arias , Conceptos Opticos
January 14, 2017
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General Rating for Mariela Rodriguez, by Mark Dodd, Omni Capital Corp
December 14, 2016
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Great company to work with!

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General Rating for Mariela Rodriguez, by Luis Vargas, Usedeyeequipment.com
August 24, 2016
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General Rating for Mariela Rodriguez, by Ryan Arlt, Vision Solutions
August 20, 2016
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Mariela Rodriguez responded: We appreciate your business and your confidence .Thank you!

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