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Ahmed Shawky
Acuson X150 checking configuration issue
October 05, 2020 10:51
Hello I have a device of acuson x150, the problem started at 1st with that the device after it was being turned on while it was still on the splash screen the device kept loading for a long time, and stuck on the splash screen in which it says " system is checking the configuration" I kept waiting for a long time , and 1st thing I attempted to do was I installed new software, but when the device was turned on it was stuck on the same page of checking configurations, after 10 min an error message appeared "upgradetool failed click ok to shutdown error code = 227". I replaced the AC/DC power supply , the device has a new version of MCP power unlike the old versions of acuson x150. After replacement of the MCP power supply the fault is the same, I removed the I/O module and BE board and reinstalled them, the device's control panel started to be unresponsive, I tested the I/O module on another X150 device in another city it was working fine, I returned it and rechecked the BE removing and reinstalling. Finally the control panel started to be responsive but I am still stuck with the original fault of "stay loading on checking configuration splash screen". So does anyone could help me to to fix that issue, I would be grateful.
Have good day
P.S: while the device is loading on the splash screen while attempting to checking system's configuration, I don't hear the sound of relays opening, I used to hear that sound of them while the device is entering the ultrasound application screen.
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Marcelo Antonio Correa
re: Acuson X150 checking configuration issue
October 06, 2020 10:02
Hi, Ahmed.
I had the same challenge in a ACUSON NX3, but it was definitely a power supply issue (there was a loosen cable in-between AC and DC power supplies provoking an intermittent bad contact. Equipment finished the boot sometimes).
I'll try my best guess, to corroborate what you said regarding clicking relays: I'd replaced the Front Board (Probes Connector Board), because I suspect it is the failing part.
Hope this helps, stay safe, take care, God Bless.
Kind regards,
MAC.
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yousri taradeh
re: re: Acuson X150 checking configuration issue
August 27, 2024 10:42
^_^
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Ahmed Shawky
re: re: Acuson X150 checking configuration issue
September 03, 2024 10:19
Hello, MAC this issue has been solved in 2021. The fault was in Back-End Board, it happened again in another X150, I have replaced the Ti board (transducers board) - Backend and issue was the same, I guess siemens agent replaced the AC-DC power supply and issues got resolved. Acuson X and NX series are very tricky in that issue of checking config. I guess BE board has a control over the power supply sequence of both AC/DC and DC/DC. so I usually use BE - AC PSU and DC PSU to diagnosis.
Regards
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