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AGFA 5500 message

Tags: Laser and Dry Cameras, AGFA

(16)

Efman

AGFA 5500 message

January 28, 2017 03:56

Please, my AGFA 5300 is showing “Only One protective Sheet is allowed in input tray. Open tray and check film pack.”

What do I do so I can continue to use the printer as it is not printing with this message on.

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Barry Walgamotte

re: AGFA 5500 message

January 30, 2017 10:18

Open film tray and remove the bottom protective sheet when you load film the clear sheet has to be removed

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Efman

re: re: AGFA 5500 message

January 31, 2017 10:24

We have removed this but still not working

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CRAIG WAMBURA

re: AGFA 5500 message

January 30, 2017 10:37

Have you tried with another pack?

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(16)

Efman

re: re: AGFA 5500 message

January 31, 2017 10:24

No, only used one pack. Does this mean I have to buy another pack? Lt me know about this. It's actually AGFA 5300. Is there a way I can configure the machine

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Yong Li

re: AGFA 5500 message

January 31, 2017 10:20

open input tray clear all filmpack ,replace new one ,don't fergot remove protective sheet ,ok.enjoy .

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Barry Walgamotte

re: re: AGFA 5500 message

February 01, 2017 10:13

To make it clear , Remove old protective sheet from old film pack BUT keep the protective sheet with the new pack that you put in

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ALEX KAPLAN

re: re: re: AGFA 5500 message

December 13, 2017 09:42

I did this 4 times with new films se and protective sheet,thanks

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Ronald Swapp

re: AGFA 5500 message

January 12, 2018 09:36

There was a recent service bulletin you need to replace the rfid tag reader. The new Drystar Thermal media rfid tags were updated and requires that the tag reader be updated and also the latest version software needs to be installed on the printer.
This also goes for DS5503, 5500, AXYS printers.

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Debbieann Pinnock

re: re: AGFA 5500 message

April 20, 2018 09:39

Hi, how do I update the tag reader and software?

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