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moncef dergali
Agfa DryStar 5300 Error system failure
June 01, 2020 11:02
dear all
i have a problem with the software of drystar 5300, error system failure"system self test failed; so please if you have it send to me
thanks a lot
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Ronald Swapp
re: Agfa DryStar 5300 Error system failure
June 02, 2020 11:14
Your problem is not software related I keep telling you this.
You have a hardware problem, I recommend you contact either AGFA Support or your regional AGFA Service Representative.
You need to chase down the error number via the web gui, it will give you a clue as to what is going on.
The other is to monitor the boot process via a service laptop to determine what hardware component has failed.
Again, Software will not correct your problem.
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moncef dergali
re: re: Agfa DryStar 5300 Error system failure
June 03, 2020 09:42
I asked for the software in relation to the technical manual which insists that this error is related to the software.
Thank you very much
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JodecaRx
re: Agfa DryStar 5300 Error system failure
June 02, 2020 11:15
Hello, problem with software and or with the system disk.
Reinstall the new version of the software using the procedure in the service manual. Then place the backup of the equipment.
best regards
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Ronald Swapp
re: re: Agfa DryStar 5300 Error system failure
June 03, 2020 09:40
There is no system disk!
This uses ram for the hd.
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CharlieWheel
re: Agfa DryStar 5300 Error system failure
June 02, 2020 11:16
Maybe your thindal/themis module it´s damaged. it is neccesary get access via Service port and check what occur when you turn on your printer.
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Ronald Swapp
re: re: Agfa DryStar 5300 Error system failure
June 03, 2020 09:40
The post does not specifically point to an error message.
You cannot give a reasonable cure without the error number.
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moncef dergali
re: re: Agfa DryStar 5300 Error system failure
June 03, 2020 09:43
Thank you very much, I'll try
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