GE VIVID 3 SOFTWARE BT02 HELP

Greetings colleagues, can help me, someone has the software to vivid 3 BT02, has some idea of how to solve the following problem, then Dolphin log error:

Saturday,May 18 09:33:32,2019; info ; IM(0x3E4); Started
Saturday,May 18 09:33:32,2019; info ; IM(0x3E4); | DolphUI loaded
Saturday,May 18 09:33:32,2019; info ; IM(0x3E4); | GPSupportPack loaded
Saturday,May 18 09:33:33,2019; info ; IM(0x3E4); | ArchiveDB loaded
Saturday,May 18 09:33:33,2019; info ; IM(0x3E4); | PackCfg loaded
Saturday,May 18 09:33:33,2019; info ; IM(0x3E4); | Pack_MA loaded
Saturday,May 18 09:33:33,2019; info ; IM(0x3E4); | PEngine loaded
Saturday,May 18 09:33:33,2019; info ; IM(0x3E4); | GTools loaded
Saturday,May 18 09:33:34,2019; info ; IM(0x3E4); | ArchivePack loaded
Saturday,May 18 09:33:34,2019; info ; IM(0x3E4); | ImageBarPack loaded
Saturday,May 18 09:33:34,2019; info ; IM(0x3E4); | PackVcr loaded
Saturday,May 18 09:33:34,2019; info ; IM(0x3E4); | StressPack loaded
Saturday,May 18 09:33:34,2019; info ; IM(0x3E4); | ReportManagerPack loaded
Saturday,May 18 09:33:35,2019; info ; IM(0x3E4); | PackFED loaded
Saturday,May 18 09:33:35,2019; info ; IM(0x3E4); | PackDcm loaded
Saturday,May 18 09:33:35,2019; info ; IM(0x3E4); | EchoConfig loaded
Saturday,May 18 09:33:36,2019; info ; IM(0x3E4); | DolphEchoArchive loaded
Saturday,May 18 09:33:36,2019; info ; IM(0x3E4); | EchoSpooler loaded
Saturday,May 18 09:33:36,2019; info ; IM(0x3E4); | EchoRepBroker loaded
Saturday,May 18 09:33:37,2019; info ; IM(0x3E4); | Echorepviewer loaded
Saturday,May 18 09:33:37,2019; info ; IM(0x3E4); | EchoEPI loaded
Saturday,May 18 09:33:37,2019; info ; IM(0x3E4); | PackHelp loaded
Saturday,May 18 09:33:37,2019; info ; IM(0x3E4); | IFMgr PreInitialized
Saturday,May 18 09:33:37,2019; info ; IM(0x3E4); | DolphUI PreInitialized
Saturday,May 18 09:33:37,2019; info ; IM(0x3E4); | GPSupportPack PreInitialized
Saturday,May 18 09:33:37,2019; info ; IM(0x3E4); | ArchiveDB PreInitialized
Saturday,May 18 09:33:37,2019; info ; IM(0x3E4); | PackCfg PreInitialized
Saturday,May 18 09:33:37,2019; info ; IM(0x3E4); | Pack_MA PreInitialized
Saturday,May 18 09:33:38,2019; info ; IM(0x3E4); | PEngine PreInitialized
Saturday,May 18 09:33:38,2019; info ; IM(0x3E4); | GTools PreInitialized
Saturday,May 18 09:33:38,2019; info ; IM(0x3E4); | ArchivePack PreInitialized
Saturday,May 18 09:33:38,2019; info ; IM(0x3E4); | ImageBarPack PreInitialized
Saturday,May 18 09:33:38,2019; info ; IM(0x3E4); | PackVcr PreInitialized
Saturday,May 18 09:33:38,2019; info ; IM(0x3E4); | StressPack PreInitialized
Saturday,May 18 09:33:38,2019; info ; IM(0x3E4); | ReportManagerPack PreInitialized
Saturday,May 18 09:33:38,2019; info ; IM(0x3E4); | PackFED PreInitialized
Saturday,May 18 09:33:38,2019; info ; IM(0x3E4); | PackDcm PreInitialized
Saturday,May 18 09:33:38,2019; info ; IM(0x3E4); | EchoConfig PreInitialized
Saturday,May 18 09:33:38,2019; info ; IM(0x3E4); | DolphEchoArchive PreInitialized
Saturday,May 18 09:33:38,2019; info ; IM(0x3E4); | EchoSpooler PreInitialized
Saturday,May 18 09:33:38,2019; info ; IM(0x3E4); | EchoRepBroker PreInitialized
Saturday,May 18 09:33:38,2019; info ; IM(0x3E4); | Echorepviewer PreInitialized
Saturday,May 18 09:33:38,2019; info ; IM(0x3E4); | EchoEPI PreInitialized
Saturday,May 18 09:33:38,2019; info ; IM(0x3E4); | PackHelp PreInitialized
Saturday,May 18 09:33:38,2019; info ; IM(0x3E4); | IFMgr PostInitialized
Saturday,May 18 09:33:38,2019; error ; DolphUI(0x3E4); Attempt to access unsupplied parameter Pack_FAMLoaded
Saturday,May 18 09:33:38,2019; error ; DolphUI(0x3E4); Failed to register client paramater
Saturday,May 18 09:33:38,2019; info ; IM(0x3E4); | DolphUI PostInitialized
Saturday,May 18 09:33:38,2019; info ; IM(0x3E4); | GPSupportPack PostInitialized
Saturday,May 18 09:33:38,2019; info ; IM(0x3E4); | ArchiveDB PostInitialized
Saturday,May 18 09:33:38,2019; error ; PackCfg(0x3E4); Attempt to access unsupplied parameter PackEstoreLoaded
Saturday,May 18 09:33:38,2019; error ; PackCfg(0x3E4); Failed to register client paramater
Saturday,May 18 09:33:38,2019; info ; IM(0x3E4); | PackCfg PostInitialized
Saturday,May 18 09:33:38,2019; info ; IM(0x3E4); | Pack_MA PostInitialized
Saturday,May 18 09:33:38,2019; info ; IM(0x3E4); | PEngine PostInitialized
Saturday,May 18 09:33:38,2019; info ; IM(0x3E4); | GTools PostInitialized
Saturday,May 18 09:33:38,2019; info ; IM(0x3E4); | ArchivePack PostInitialized
Saturday,May 18 09:33:38,2019; error ; ImageBarPack(0x3E4); Attempt to access unsupplied parameter ImageViewerActive
Saturday,May 18 09:33:38,2019; error ; ImageBarPack(0x3E4); Failed to register client paramater
Saturday,May 18 09:33:38,2019; info ; IM(0x3E4); | ImageBarPack PostInitialized
Saturday,May 18 09:33:38,2019; info ; IM(0x3E4); | PackVcr PostInitialized
Saturday,May 18 09:33:38,2019; info ; IM(0x3E4); | StressPack PostInitialized
Saturday,May 18 09:33:38,2019; info ; IM(0x3E4); | ReportManagerPack PostInitialized
Saturday,May 18 09:33:38,2019; info ; IM(0x3E4); | PackFED PostInitialized
Saturday,May 18 09:33:38,2019; info ; IM(0x3E4); | PackDcm PostInitialized
Saturday,May 18 09:33:38,2019; info ; IM(0x3E4); | EchoConfig PostInitialized
Saturday,May 18 09:33:38,2019; info ; IM(0x3E4); | DolphEchoArchive PostInitialized
Saturday,May 18 09:33:38,2019; info ; IM(0x3E4); | EchoSpooler PostInitialized
Saturday,May 18 09:33:38,2019; info ; IM(0x3E4); | EchoRepBroker PostInitialized
Saturday,May 18 09:33:38,2019; info ; IM(0x3E4); | Echorepviewer PostInitialized
Saturday,May 18 09:33:38,2019; info ; IM(0x3E4); | EchoEPI PostInitialized
Saturday,May 18 09:33:38,2019; info ; IM(0x3E4); | PackHelp PostInitialized
Saturday,May 18 09:33:38,2019; info ; IM(0x3E4); Interface initialized
Saturday,May 18 09:33:38,2019; info ; DolphUI(0x3E4); DolphUI: ThreadID: BImgHighThread 0x4ac
Saturday,May 18 09:33:38,2019; info ; DolphUI(0x3E4); DolphUI: ThreadID: BImgLowThread 0x4a4
Saturday,May 18 09:33:38,2019; info ; DolphUI(0x3E4); DolphUI: ThreadID: DOP_THREAD 0x4a0
Saturday,May 18 09:33:38,2019; info ; DolphUI(0x3E4); DolphUI: ThreadID: SYSUPD_THREAD 0x498
Saturday,May 18 09:33:38,2019; info ; DolphUI(0x3E4); DolphUI: ThreadID: MAIN_CINE_THREAD 0x4b4
Saturday,May 18 09:33:38,2019; info ; DolphUI(0x3E4); DolphUI: ThreadID: VideoThread 0x4a8
Saturday,May 18 09:33:38,2019; info ; DolphUI(0x3E4); DolphUI: ThreadID: LowCineThread 0x4b0
Saturday,May 18 09:33:38,2019; info ; DolphUI(0x3E4); DolphUI: ThreadID: AcqCommandThread 0x49c
Saturday,May 18 09:33:40,2019; info ; DolphUI(0x3E4); DolphUI: ThreadID: UI_THREAD 0x3e4
Saturday,May 18 09:33:40,2019; info ; S5Exception(0x49C); Vme driver version 0x02080402 is opened
Saturday,May 18 09:33:40,2019; info ; S5Exception(0x49C); Target present: 1
Saturday,May 18 09:33:43,2019; info ; ScThreadMgr(0x49C); Created ThreadHandle(0x40c) with id 0x4d4 named tRFTtx
Saturday,May 18 09:33:43,2019; info ; ScThreadMgr(0x49C); Created ThreadHandle(0x46c) with id 0x4d8 named tExceptRFT
Saturday,May 18 09:33:43,2019; info ; ScThreadMgr(0x49C); Created ThreadHandle(0x47c) with id 0x4dc named tFECtx
Saturday,May 18 09:33:43,2019; info ; ScThreadMgr(0x49C); Created ThreadHandle(0x4dc) with id 0x4e0 named tExceptFEC
Saturday,May 18 09:33:47,2019; info ; S5Exception(0x49C); HV Supply FA200063 with MCD rev. F and S/N 13 detected.
Saturday,May 18 09:33:48,2019; fatal ; DolphUI(0x49C); ACQ_SRC: Can't load MUX board
Saturday,May 18 09:33:48,2019; fatal ; DolphUI(0x49C); ACQ_SRC: Can't load FE board
Saturday,May 18 09:33:48,2019; info ; ScThreadMgr(0x49C); Created ThreadHandle(0x510) with id 0x1bc named tProbeEvent
Saturday,May 18 09:33:48,2019; info ; ScThreadMgr(0x49C); Created ThreadHandle(0x514) with id 0x538 named tProbeTemp
Saturday,May 18 09:33:48,2019; info ; ScThreadMgr(0x49C); Created ThreadHandle(0x518) with id 0x530 named tScanPlane2
Saturday,May 18 09:33:48,2019; info ; ScThreadMgr(0x49C); Created ThreadHandle(0x51c) with id 0x52c named tTeeError
Saturday,May 18 09:33:48,2019; info ; Pc2Ip(0x49C); Downloading LSW from file: c:\dolphin\bin\vme\local\pc2ipltest
Saturday,May 18 09:33:48,2019; info ; Pc2Ip(0x49C); LSW version 0x00221200 is started and running

any help will be highly rewarded, thanks in advance ing.lauragc@hotmail.com