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HDI 5000 ERROR 0035

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Luis Vargas Carrillo

HDI 5000 ERROR 0035

March 05, 2012 04:45

Hi, I don't know how to proceed whit this error, I google it and I found this:

Attempt to open an AP&I file for a scanhead failed. Either the file is corrupted or missing.

What should I check or how can I fix it?

Best Regards,
Luis Vargas

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Robert Celmer

Re: HDI 5000 ERROR 0035

March 05, 2012 05:00

Backup options and reload software

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Luis Vargas Carrillo

Re: HDI 5000 ERROR 0035

March 05, 2012 05:53

Tanks Robert,

Can you tell me how to do it?

Best Regards,
Luis Vargas.

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Robert Celmer

Re: HDI 5000 ERROR 0035

March 05, 2012 06:39

Email me
Parts@nwmedicalequipment.com

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Andrew Geidel

Re: HDI 5000 ERROR 0035

March 05, 2012 05:53

First thing that I would do is run a backup and then reload SW. After that, if you still have issues check all your power supply voltages.

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Luis Vargas Carrillo

Re: HDI 5000 ERROR 0035

March 05, 2012 06:40

Thank you Andrew,

But I don't know how to do it, can you help me?

Best Regards,
Luis Vargas.

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sitwat kashif

Re: HDI 5000 ERROR 0035

March 06, 2012 06:07

if you need service manual for HDI 5000. I can send you . email me: sitwatmedical@gmail.com

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Andrew Geidel

Re: HDI 5000 ERROR 0035

March 07, 2012 08:54

Please email me your phone number and I will have one of my techs call you and help you out. andrewg@mwimaging.com

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