Over 1650 Total Lots Up For Auction at Two Locations - PA 07/14, NJ Cleansweep 07/16

hdi 5000 problems

Tags: Ultrasound, ATL

(120)
(6)
(1)

manuel valdez

hdi 5000 problems

July 30, 2013 06:40

hello all
i have a problem with a HDI 5000 system
i run the diagnost in service mode and result varius errors

error: subsystem=feature-diags, Errno= 0x20001124 and 0x200011ca,0x20000102
when i finished the test reboot the system and the next time that the equipment turn on displayed the next:

ALERT
An Error has been detected
please record the following information and call ATL technical Supoport

date: 07/30/2013 time: 12:09:45
Diagnost number: 0017

and

System Error
there is a problem with the system.
Reselect a scanhead. ifthere is stiill a problem, call your service representative and report the error .

ok

i dont have the service manual some body can help me to fix the problem?? in advance thanks

1 person liked this
Log inor Register

to rate and post a comment

Ricardo A. Sanchez

re: hdi 5000 problems

July 31, 2013 08:39

contact me ricardo@ultrasolutions.com

Log inor Register

to rate and post a comment

(45)
(6)

Miguel Flores

re: hdi 5000 problems

August 01, 2013 08:28

Hello.
I'm from Mexico too. qro.
I know very well this sistem.
I have the service manual.
If you want i can help you.
contact me biozig@gmail.com

Log inor Register

to rate and post a comment

Ricardo A. Sanchez

re: hdi 5000 problems

August 01, 2013 03:24

0017 bUtilStatus.c Slot configuration error on bootup. Review the previous error messages and
the suspected slot and board will be identified. Either the configuration was
read incorrectly which would be a board failure or the board was not seated
correctly. Another possibility is that the data files that describe how the
center plane is configured (brdList.xml, ctrP96.xml, sltP96.xml) are invalid or
corrupt

Log inor Register

to rate and post a comment

(3)

(1)

ricardo scacchi

re: hdi 5000 problems

August 06, 2013 08:23

meaning of error code 0017

bUtilStatus.c Slot configuration error on bootup. Review the previous error messages and
the suspected slot and board will be identified. Either the configuration was
read incorrectly which would be a board failure or the board was not seated
correctly. Another possibility is that the data files that describe how the
center plane is configured (brdList.xml, ctrP96.xml, sltP96.xml) are invalid or
corrupt.

But in my opinion first of all , you must check the power supply values, I think there something is wrong , then check the boards location using the label at the inner side of the plastic front and rear cover

All the best Ricardo

Log inor Register

to rate and post a comment

stats
DOTmed text ad

North America's Ultimate Probe Repair Lab & Certified Refurbished OEM Probes in Stock

North America's trusted source for ultrasound probe repair and certified refurbished OEM probes. Free evaluations, 1-year warranty, fast turnaround for GE, Philips, Sonosite, Canon, Toshiba, and more. Call (224) 265-7640 / Sales@Lenard.Healthcare

DOTmed Certified stats
advertisement

Upcoming Auction Events

Medical Equipment Superstore
TIMED
Jul 14, 2026 (502 lots)