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hologic qdr4500c software problem

(4)

Arnoldo Ramon

hologic qdr4500c software problem

October 21, 2009 10:28

Can you help me? I have a hologic qdr4500c whole body densitometer and when i realize a Quality control this machine show a error
scan sq version 1.41 locus:none e_sconfigs_update_err_g
system error: Error updating sconfig.txt file
Can you help me with this error
Arnoldo Ramon
aramonz@gmail.com

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Jailyn Primus

Re: hologic qdr4500c software problem

November 09, 2009 05:28

The W has a 2 different QCs', one for spine and one for whole body. Do you have the proper step phantom? Also sounds like you may have some corrupt software.

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Arnoldo Ramon

Re: hologic qdr4500c software problem

November 10, 2009 08:55

Thanks Jailyn for your answer this machine has the spine phantom and
When I try to do the QC this error apears in the screen what can I do?

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Jailyn Primus

Re: hologic qdr4500c software problem

November 10, 2009 04:47

More than likely you are experiencing corrupt software. The system is trying to access the sconfig.fil file, you may need a software reload.

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Arnoldo Ramon

Re: hologic qdr4500c software problem

November 10, 2009 06:23

Thanks Jaylin for your answer,I did the reload of the
Software and now the machine don't do the QC because
The movements of the table are wrong and the error on the screen
is that the table is out of limits, let me know
Your comments, and thanks.

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