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LOGIQ BOOK PROBLEM

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rossana diaz

LOGIQ BOOK PROBLEM

April 18, 2007 12:29

I have a logiq book that displays this error in screen SYSTEM DISK FULL CALL SERVICE
There are no image or patients archives saved on the hard disk so i don't know how to "liberate" the hard disk or what this message means
do i have to reload the software?
any help would be appreciated.
thanks

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Jason Munson

Re: LOGIQ BOOK PROBLEM

May 24, 2007 10:52

Rossana,

The hard drive may be full, even though there are no images visible.

The reason is how GE stores the images. If you go to the Utility menu, then Connectivity, then TCP/IP, you will see a Computer Name at the top of the screen. This Name is actually the name of the image database.

If this Computer Name is changed, the system will show an empty archive, despite the fact there are other image databases on the hard drive full of images. The only way to clear the hard drive of these "orphan" databases is to either rename the database to the old name (if known) or re-install the entire hard drive to wipe out these databases.

There may be a more proprietary method, but the above work in my experience.

Respectfully,

Jason Munson
Echoserve, LLC
877-386-3246

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