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LUNAR DPX-IQ Communication problem when software loading

Tags: Bone Densitometer, LUNAR

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EFREN FRANCO

LUNAR DPX-IQ Communication problem when software loading

November 01, 2013 06:29

Hi, the 255-5 error appeared in a LUNAR DPX-IQ. I tested a serial mouse in the serial port it works normally. I also tried to load the application software version 4.7e but when the host was trying to connect to the SBC, a message appears indicating a communication problem. I tested the CPU in other table that is working and result is the same. I have changed the configuration of the serial port but it shows the same message. I tried with another CPU and It fails with the same error. I'll appreciate any suggestion.

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xrayrepairdude

re: LUNAR DPX-IQ Communication problem when software loading

November 01, 2013 09:52

You must the second serial port for the scanner (com2). I don't think that can be changed. Make sure you have a computer with two serial ports.

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Juan Perea

re: LUNAR DPX-IQ Communication problem when software loading

November 01, 2013 09:58

Hi, Efren

Check power supply +/-12Volts. Use a true rms voltmeter. Adjust it at least +/-12.10volts.

Check the communications cable and its MOV of SBC board side.

The serial port must be com2.

If problem no fix, please email me.

jcpereaf

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Juan de la Cruz Martinez

re: LUNAR DPX-IQ Communication problem when software loading

November 01, 2013 09:58

besides the obvious PS, have you check the Rs232 cable ?

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Cristiano Canova

re: LUNAR DPX-IQ Communication problem when software loading

November 04, 2013 01:26

Hi Efren Franco,
Did you fix the DPX-IQ? If don´t please email me.(cristiano.canova@yahoo.com.br).

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EFREN FRANCO

re: LUNAR DPX-IQ Communication problem when software loading

November 06, 2013 06:21

Thanks everybody for the advises. The problem was solved with a correct configuration of the serial port. Now I have a problem with the QA. The counts at low and hi Kve seem to be under the normal values and the peak value fails. If someone have any suggestion please let me know.

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Juan Perea

re: re: LUNAR DPX-IQ Communication problem when software loading

November 07, 2013 12:28

Hi efren, email me. jcpereaf@gmail.com

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Juan de la Cruz Martinez

re: re: LUNAR DPX-IQ Communication problem when software loading

November 07, 2013 07:51

you need to check the alignments of the collimator, xray tube and detectors.

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Carlos Duran

re: re: LUNAR DPX-IQ Communication problem when software loading

November 07, 2013 03:15

Check the graph to see the historical behavior.

The QA wont pass, if you have a enough change between cals.

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EFREN FRANCO

re: re: re: LUNAR DPX-IQ Communication problem when software loading

November 12, 2013 06:01

Thanks everybody for the advises. The problem was finally solved after the peak value calibration was done.

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JHON LOPEZ

re: re: LUNAR DPX-IQ Communication problem when software loading

July 27, 2014 08:50

Hi, could you explain to me how you set the serial port?, I have the same problem of communication. Error 255

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JHON LOPEZ

re: LUNAR DPX-IQ Communication problem when software loading

July 27, 2014 08:50

You must the second serial port for the scanner (com2). I don't think that can be changed. Make sure you have a computer with two serial ports.

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cristian vega

re: LUNAR DPX-IQ Communication problem when software loading

November 04, 2014 04:25

inquiry could resolve this error I have the same support
thank you

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