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mx8000 quad scan initializing failed

Tags: CT, PHILIPS

(65)
(7)

ghazy

mx8000 quad scan initializing failed

March 20, 2013 05:18

In MX8000 quad we have the masseg (scan initializing failed ...) and i checked the slip rings, brushes and cleaned them, but the problem still. Any one have other suggestions.

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Fernando Gomez

re: mx8000 quad scan initializing failed

March 20, 2013 09:03

What is the error in the error log viewer?
That is the first thing to check.

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ghazy

re: re: mx8000 quad scan initializing failed

March 21, 2013 10:14

Hello
Thank for your concern.
But i do not have the service manual. and i am looking for it and the error list.

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(3)

Xriva

re: mx8000 quad scan initializing failed

March 20, 2013 09:05

Reproduce the problem. Note scanner time. Look in error logs - find any errors the start with a capital "E".
Post those errors here.

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ghazy

re: re: mx8000 quad scan initializing failed

March 21, 2013 10:14

Hello
when the problem started for the first time, i could not do neither the tube warm up nor scout scan. After cleaning the slip rings with a piece of clothes and checking the brushes the CT do the tube warm up and scout but when starting the (PLAN ON SURVIEW) the gantry rotates a few rounds and it gives me the message (Scan initialization failed. please check scan parameters and try again)and even after changing the parameters the same happened i got the same message.

The error message is:
E 20 0 27 16 d2 3 17

the next try error message was:
E 0 0 1d 18 11 0 0

and the last time error message was:
E 0 0 1c 13 e2 0 0

in each time i try i enter a new patient data (same exam).

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Fernando Gomez

re: re: re: mx8000 quad scan initializing failed

March 21, 2013 12:47

Double click on any of these errors, then click on OK and you will see the explanation popping up in a Netscape window.

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Doscar Ernesto Perez Pereyra

re: re: re: mx8000 quad scan initializing failed

March 21, 2013 02:03

Check the status of fiberoptic. this messages is the fiber. check it. ( Look it is right place)

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saju

re: mx8000 quad scan initializing failed

March 21, 2013 03:57

contact me on sajubhas@gmail.com
because its not easy to analyze your problem with few questions.

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saju

re: mx8000 quad scan initializing failed

March 22, 2013 05:04

if the problem still persists contact me on sajubhas@gmail.com i have more questions and would like to see the system by skype

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