There is a FCO (Field Change Order) that is being installed that locks customers out of service. You will need a dongle to service the equipment unless the system is reverted to the last revision. I service a system that was on service contract with Philips and they came in 30 days after my contract started and installed the latest revision and I am lock out of service.
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Philips MRI Software
February 13, 2020 09:28
There is a FCO (Field Change Order) that is being installed that locks customers out of service. You will need a dongle to service the equipment unless the system is reverted to the last revision. I service a system that was on service contract with Philips and they came in 30 days after my contract started and installed the latest revision and I am lock out of service.
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Gustavo Volpi
re: Philips MRI Software
February 17, 2020 09:32
Yes, you need the dongle.
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